Technical Support Advocate (T1)

.A LITTLE BIT ABOUT Boldr Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world.
We are a global team, united by our desire to connect diverse people with common values for boldr impact.
We employ just over a thousand team members across five countries and we want to employ over 5,000 people by 2027, if not sooner.
LET'S START WITH OUR VALUES Meaningful connections start with AUTHENTICITY We do our best work by being CURIOUS We grow by remaining DYNAMIC Our success combines AMBITIOUS VISION with OPERATIONAL EXCELLENCE At the heart of great partnerships, we'll always find EMPATHY WHAT IS YOUR ROLE This position has primary responsibilities for providing hands-on technical troubleshooting, feature explanation, and best practice guidance for our product.
The technical Support Representative work environment is focused on providing support to customers, partners, and colleagues in a fast-paced environment.
A successful Technical Support associate operates efficiently in this climate, maintains composure, exhibits professionalism, understands our services, and delivers the highest level of client satisfaction.
WHY DO WE WANT YOU We are currently looking for impact-driven individuals who are passionate about helping Boldr grow and achieve our Purpose.
We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic, and Authentic