.The REALM EPIC Team in Hyderabad is looking for a System Development Engineer to join a team that integrates and manages innovative solutions that lead to improvements in Amazon Transportation. Amazon transportation and Delivery Experience encompasses all of the operations that deliver worldwide shipments to and from our fulfillment centers and third-party locations.This team provides on-call support on a rotation basis schedule among the team members. Your solutions will impact our customers directly! This job requires you to constantly hit the ground running, and your ability to learn quickly and work on disparate and overlapping tasks will define your success.Your problem-solving skills and solutions will benefit customers directly, ensuring Amazon can meet all its commitments to our customers. Primary responsibilities include:Troubleshooting, diagnosing, and fixing production software issues.Developing monitoring solutions.Performing software maintenance and configuration.Implementing fixes for internally developed code (Perl, Ruby, C/C++, JAVA).Performing SQL queries.Updating, tracking, and resolving technical challenges.Building and developing tools to automate daily operational activities.Working alongside development on Amazon Corporate and Divisional software projects.Updating/enhancing current software.Automation of support processes and documentation of our systems.This job requires you to constantly hit the ground running, and your ability to learn quickly and work on disparate and overlapping tasks will define your success. High-impact production issues often require coordination between multiple Development, Operations, and IT Support groups, so you get to experience a breadth of impact with various groups.The ideal candidate must be detail-oriented, have superior verbal and written communication skills, strong organizational skills, able to juggle multiple tasks at once, work independently, and maintain professionalism under pressure. You must be able to identify problems before they happen and implement solutions that detect and prevent outages. Your ability to accurately prioritize projects, make sound judgments, work to improve the customer experience, and get the right things done would have a direct impact on Amazon Last Mile Delivery related services efficiency.Key job responsibilities The application of system engineering and development practices to ensure your automation is both reliable and correct. Your technical knowledge includes Linux systems and networking. You should be able to triage situations quickly and work well with other engineers.A day in the life Working with the stakeholders on the manual migration activities.Contributing to the tooling and automation initiatives within the EPIC team.Triaging daily problems that might arise during the migration related activities and collaborating with different tech teams.About the team We are REALM's Emerging Programs - Innovation and Coordination team aka EPIC
