Swedish Or Danish Or Norwegian Customer Experience Specialist

PLP was established in South Africa in 1992, with a very clear sense of purpose: simplifying life. While this is still a central principle at PLP today, the business has expanded and has partners and operations in multiple countries and industries around the world.

PLP Group is a leader in the provision of customer and employee engagement solutions as well as business process outsourcing and on-demand services.

Job Description
We are looking for candidates based in Barcelona, Spain, with a strong preference for:

Willingness to consider candidates able to relocate to Barcelona for a contract period (1-3 years).

Native/Fluent (Business level) in Danish, Norwegian, or Swedish (verbal and written).

Good command of English.

Strong customer orientation (previous customer service experience is advantageous).

Available to work shifts (International Call Centre).

Office-based in Barcelona, Spain.

Strong PC literacy skills.

Goal-oriented, proactive, and with a sense of urgency.

Positive and professional attitude.

Strong verbal and written communication skills.

Willingness to go above and beyond to exceed customer expectations.

Strong time management skills.

Accurate and able to follow processes and procedures.

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