Galderma is the emerging pure-play dermatology category leader, present in approximately 90 countries. We deliver an innovative, science-based portfolio of premium flagship brands and services that span the full spectrum of the fast-growing dermatology market through Injectable Aesthetics, Dermatological Skincare and Therapeutic Dermatology. Since our foundation in 1981, we have dedicated our focus and passion to the human body's largest organ - the skin - meeting individual consumer and patient needs with superior outcomes in partnership with healthcare professionals. Because we understand that the skin, we are in shapes our lives, we are advancing dermatology for every skin story.
We look for people who focus on getting results, embrace learning and bring a positive energy. They must combine initiative with a sense of teamwork and collaboration. Above all, they must be passionate about doing something meaningful for consumers, patients, and the healthcare professionals we serve every day. We aim to empower each employee and promote their personal growth while ensuring business needs are met now and into the future. Across our company, we embrace diversity and respect the dignity, privacy, and personal rights of every employee.
At Galderma, we actively give our teams reasons to believe in our bold ambition to become the leading dermatology company in the world. With us, you have the ultimate opportunity to gain new and challenging work experiences and create an unparalleled, direct impact.
Further supporting our growth and innovation momentum, we are establishing a new Global Capability Center in Barcelona to deploy new capabilities to effectively support its global commercial and functional teams. Located in the upscale Eixample District in the heart of Barcelona, Galderma's Global Capability Center offers numerous possibilities for professional development such as exposure to global and cross-functional projects and access to global career opportunities.
Job Title: Supply Account Manager
Location: Barcelona
Job Description
This role will implement Key Account & Client Management plans and processes to retain and strengthen client relationships.
Key Responsibilities
Establish and build a Contract Development and Manufacturing Organization
Map the complete customer journey for CDMO, identify strengths and areas for improvement, and implement governance to optimize customer experience.
Drive a mindset change within the organization to achieve CMO business results and goals
Develop an infrastructure to support the Request for Quotation (RfQ) and Request for Proposal (RfP) processes within industry standards
Develop the capabilities of the team to support the CDMO business
Conduct customer surveys to optimize performance
Lead and coordinate local stakeholders in the key account management operational model, Quality, supply chain, regulatory, R&D, MS&T, finance, production,...
Interface between the customers and our local manufacturing sites.
Responsible for keeping a profitable margin for teh CMO business.
Ensures optimal operational efficiency and performance through continuous improvements throughout the value chain of hospital products.
Skills & Qualifications
Strong 10 years of pharmaceutical experience in commercial and strategic planning.
Prior experience in the CDMO Pharmaceutical industry is required.
B2B pharmaceutical industry experience.
Demonstrated ability to organize, lead, and execute various assignments and action plans, driving for results and managing complex projects.
Strong leadership capabilities and the ability to lead a global organization.
Executive presence with a proven ability to influence others.
Effective communication skills across different levels of the organization.
Proven track record of successful negotiations with customers.
Strong strategic agility and business acumen.
High potential for professional development.
What we offer in return
You will be working for an organization that embraces diversity & inclusion and believe we will deliver better outcomes by reflecting the perspectives of our diverse customer base.
You will receive a competitive compensation package with bonus structure and extended benefit package
You will be able to work in a hybrid work culture
You will participate in feedback Loops, during which a personalized career path will be established
You will be joining a growing company that believes in ownership from day one where everyone is empowered to grow and to take on accountability
Process steps
Send your CV in English
If your profile is a match, we will invite you for a first virtual conversation with Talent Acquisition
The next step is a virtual conversation with the hiring manager
The final step is a panel conversation with the extended team
Our people make a difference
At Galderma, you'll work with people who are like you. And people that are different. We value what every member of our team brings. Professionalism, collaboration, and a friendly, supportive ethos is the perfect environment for people to thrive and excel in what they do.
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