Strategic Design Commercial Contracts Manager Accountable for the LDC Solution Design in the area responsible based on the business requirements and the Novartis architectural standards, performance, quality, and security principles.
Accountable for deciding on design decisions for complex issues in strong collaboration with the respective functional GPOs and LDC Pillars based on a detailed rationale and interpretation to fully understand implications of the proposal for the integrated solution.
Improves and sustains standardization efficiently while respecting regulatory/control requirements (e.g., NFCM-control requirements, P3, TPRM, GxP).
Supports the development, execution, and operations of solutions.
Works together with the IT Expert in the assigned area, ensuring integrated solutions by strongly connecting to experts in connected work packages, data & analytics, and applying a continuous improvement mindset.
Accountable for delivering dedicated project work to agreed time, cost, and quality constraints following the release calendars.
Accountable for ensuring that solutions are peer-reviewed, formally documented, and signed off by domain pillars and business functions.
Accountable for ensuring that solution testing is performed and meets quality standards.
Champions the need to stay standard from a customization perspective by establishing standardized design and development processes to enable cost-effective delivery.
Ensures adherence to all relevant internal/external security and compliance policies and procedures (e.g., FDA, Novartis IGM framework).
Ensures close collaboration with pillar teams and country reference group members, conducting regular meetings and workshops, and taking feedback from operations into consideration.
Minimum Requirements: University level degree or equivalent.
Strong functional subject matter expertise in commercial contracting processes with transactional customers (wholesalers, hospitals, pharmacies) across the entire contract lifecycle in the pharmaceutical industry, including:
Defining and developing contract (front end) and revenue (back end) architectures.
Defining contract & claims types (including claims maintenance, disputes & deduction management processes).
Defining and determining all condition types related to condition contracts (on and off invoice, inclusion/exclusion rules).
Defining contract/revenue lifecycle related reports.
Super user level of experience in Vistex contract, pricing, and revenue management module or alternatively in S4/HANA Sales & Distribution module (SD).
At least 3 years' experience in country and global roles.
Experience in supporting a very large program over 5+ years, potentially in the magnitude of >500mUSD.
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