.Marc Jacobs International, powered by the creative genius of Marc Jacobs, seeks a Store Manager to join the team based in El Corte Inglés, Castellana.As the Store Manager, you will be an ambassador of the brand, running the ECI Castellana store and ensuring maximum profitability and productivity.You will be an inspiring and motivating leader and coach, developing the store team to higher performance, ensuring that customers receive the highest standards of service. You will champion clienteling in your store and encouraging your team to build meaningful and sustainable relationships with their clients.You will be accountable for promoting brand engagement and loyalty to clients, in particular, VICs and VVICs, in order to guarantee store business goals. You will be accountable for sustaining the brand image, achieving sales and KPIs goals, managing the store team, recruiting, retaining and developing clients, and guarantees compliance with all processes and guidelines set by the HQ in order to bring the store to its full potential.Job responsibilities:Team Leadership & EngagementProvide continuous coaching support to your team, identify their training needs, and craft tailored development plans.Identify, recruit and develop talents and work with HR to secure succession plans.Organise your team in an efficient manner according to business needs and delegate responsibility.Translate strategic and business goals into concrete and individual actions and objectives.Set ambitious yet attainable store targets; monitor performance diligently to ensure these are met.Cultivate a positive workplace atmosphere where creativity is welcomed and empowerment is standard practice.Take part in the recruitment, training, evaluation, motivation and development of the staff.Network with Marc Jacobs and LVMH colleagues to share best practices.Be the voice of HQ communicating strategic vision, targets, projects and initiatives and ensuring that the team are consistently displaying the Being LVMH Values & Behaviours.Business & Client DevelopmentBehave as a Marc Jacobs Ambassador, sustain and promote the culture of the brand internally and externally.Lead and develop the store success through informed business strategies that engage all relevant stakeholders.Champion and develop a customer centric and service mindset in store.Identify key opportunities and best practices for the store and support them with the training and development of the team in this key area.Maximise the potential of all product categories carried in the store, capitalising on all available support (visual merchandising, training, clienteling, events, HR team...) and fostering synergies between categories.Build a loyal Clientele, leveraging all clienteling tools from the CRM team.Establish a Client-centric mindset in store to ensure the highest level of customer experience and achieve Client retention objectives