Teleperformance is a worldwide leader in customer experience management and contact centre business process outsourcing. Our company employs around 420,000 people working in over 265 dialects and languages, in 88 countries, operating across all business sectors and all continents on behalf of major international companies.
At Teleperformance, we do business with people, for people. We want our employees to be inspired and motivated. Our main goal is to make them proud to belong to Teleperformance through job satisfaction and a great work environment.
Teleperformance Spain, with more than 4,700 employees in 10 sites (certified with Great Place to Work and Top Employer), is looking for a group of highly-skilled professionals whose focus is on engaging and obtaining high potential advertisers, and subsequently persuading them to incorporate a range of marketing products into their current Marketing strategies.
What you will do:Make outbound customer calls to promote and sell our serviceCreate, maintain and update database of customers with complete informationConsolidate existing customer base while building new customer baseRecord outbound call history and customers response in detailEnsure customer follow-up all the timeMonitor competitors' products or services and create selling strategies for own products or servicesHandle customer needs and requirementsRespond to customer inquiries and resolveWhat we are looking for:Native level of SpanishAbility to speak and write English fluently and idiomaticallyPrevious sales experienceExperience with CRMStrong written and oral business communication skillsComfortable in a goal-driven environment and attaining goals with a broader teamExcellent communication and presentation skills, both written and verbalGoal oriented, self-motivated individual who is confident, competitive, tenacious and proactiveAble to work independently, but within a team environmentStrong business acumen with the ability to evaluate multiple business modelsCustomer driven and focused on providing exemplary customer experienceWhat we offer:Full-time position (39 hours/week)This is a Hybrid working model in BarcelonaSalary: 18.870€ gross/year + up to 3.330€ gross/year in bonusPermanent ContractReferral Program: Bring a Friend and get a Referral fee (up to 2.000€ depending on the language/project)Intense specific sales trainingA permanent presence of coaches who will facilitate your personal and professional developmentEstablished career path to grow within the projectContinuous training and certifications within Google productsBi-weekly, monthly or quarterly contestsEmployment with the world's largest provider of contact center servicesExcellent work environment, great colleagues, social arrangements and personal developmentDynamic business casual environment with colleagues of all ages gathered in a highly-motivated teamOffice location surrounded by the sea (World Trade Center, Barcelona, Spain)
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