Description Are you a people-person looking for a new challenge under the Spanish sun?
We are looking for Slovenian-speaking Customer Support Agents for the travel industry in Barcelona, Spain!Our client is a leading customer experience multinational with over 82,000 professionals in 44 countries all over the globe.
The company designs and delivers flexible solutions in 60 different languages that make a difference to the customers of many of the world's most respected brands. Work as a Slovenian-speaking Technical Support Agent in beautiful Barcelona! DescriptionIf you are an empathic person, a good listener, who has a problem-solving mindset and enjoys being a team player, we have the right job for you!Job responsibilities:As a customer support advisor for a prestigious travel company, you will be in charge of understanding and identifying customer needs.
You will be listening, responding and mediating between our international travellers and accommodation suppliers of all over the world, always ensuring a high level of customer service. Clarifying inquiries about service, payment and technical requirements, providing accurate information and following set process, via email and phone.
Requirements RequirementsSlovenian: C2 level and advanced English Excellent communication and inter-personal skills both written and spokenUser friendly PC skills: Office 365, CRM Database, and other internal platforms. A problem-solving and solution-driven mentalityA positive, motivated mindset that will help you deal with some tricky customer problems.Goal-oriented work approachAn open mind to changing priorities and business processes.Affinity with Accommodation platformsExperience within customer service or contact center environments will be valued. Ideally local in Barcelona or in the process of going there since no relocation support Availability to work from the office and from home (within 100km from the office) Offer Benefits:Feel Good - program which includes Spanish lessons, quizzes with prices, free group activities such as running, beach volleyball, roller skating and much more! Attractive salary package of 21.257,72€ gross/year + shift + public holiday bonus Free private health insurance if interested when getting a permanent contract. Flexible remuneration in nursery school transport if interested after probation period.A multicultural and international working environment Modern office spaces, well connected by public transport and close to Glories shopping mall (Westfield) Free coffee every day and free fruit once a week Be part of an exciting industry leading department with great opportunities to learn and grow your career 3 weeks of Initial training and continued personal coachingContract:38,5h/week (Monday to Sunday). Available shift: 15:00-23:00hTemporary Contract. About Multilingual Jobs WorldwideMultilingual Jobs Worldwide is a leading language recruitment agency in Europe, matching the most exciting jobs with multilingual talent.
Over the past 2 years, we have recruited and helped over 1000 multilingual speakers to their dream job with our partners in over 28 different countries.
