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Here you are supported, here you are celebrated, here you can thrive.The JobThis position oversees/coordinates the internal operations of content for the Max platform.
The Sr. Media Administrator is responsible for providing content updates, resolving issues and serving as a link between the operational teams and the strategy team.The Daily - Major ActivitiesContent Management:Responsible for getting all the accurate information about content/components status of all of our original content, or of acquired content with the different Ops teams such as: VOD team, Media Ops, Dubbing Subtitling dept, Strategy team, Metadata teams, Artwork teams etc.Responsible to track component/content status.Responsible to report any content/component issue that may need revision and follow up resolution with the appropriate teams.Responsible for skinny creation and update any information that could affect the structure of a content.Contributing with the Case Creation/Selection teams on any information needed for the proper content publishing process.Content Tracking:Responsible to track Content/components status needed for publishing.
On missing assets, keep a deep follow up status with the appropriate teams.To provide updates on content availability in a weekly manner, keeping the key teams updated such as: strategy, Content Ops, etc.To provide status on critical content and work with the appropriate teams on different scenarios if needed.Responsible to handle different types of content that demand diverse needs (e.g., Day Day content, branded content, gold medal content, social media content, etc.
).Content Readiness:Responsible to secure the proper publication on time of content under the Max streaming platform.To secure that all components (video, metadata and artwork) are up to date and correspond to the content published.Content Troubleshooting/Resolution:Responsible to follow up issues/rejections with the proper teams as well as with the support team for final resolution.Responsible to create, deliver and follow up ticket requests to the support team.
Track updates and be on top until resolution.Regional Collaboration:Active collaboration with the US team, as well as with the different regions providing publishing status on Latam's Original Content shared with them.Track and participate in regional meetings on content shared with Latam.The EssentialsBroad knowledge and experience in Media industry.Ability to handle challenging situations.Experience in communication skills.Degree or equivalent experience in English language.Ability to set up priorities.The Nice to HavesBroad knowledge and experience in operational processes.General knowledge of project management.General knowledge of OTT platforms.
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Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, union status, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law.If you're a qualified candidate and you require adjustments or accommodations to search for a job opening or apply for a position, please contact us at ******.
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