Cash is old school. Out of pocket expenses suck. Workplaces need to be more trusting, progressive and – that's right, we're gonna say it – fun. And that's what we're here to do. But we need your help. Trust and progression don't come from a place of weakness or fear; but a place of security. Pleo's 'Customer Due Diligence' team is here to help the company, our customers and society as a whole feel more secure by preventing, detecting and reporting financial crime. One of our key functions where we need some more help is to carefully assess new and old customers to combat the risk of money laundering, terrorist financing or other crimes and ensure we can trust our customers (and that they can trust us). Right now, we're looking for open-minded, friendly and hard-working colleagues to join and support the growth of Pleo and our values. Things you'll be doing: Collaborate with the Head of Customer Due Diligence in order to create an ambitious and exciting mission & vision for the team. Motivate the team, set goals, and get people to buy into the mission. Drive customer-centric & solution-oriented mindset. Directly manage the Analysts of your team (which also includes hiring). Empower the members of your team by trusting them with tasks and projects according to their expertise and ambitions. Perform 1:1s with your teammates, address potential conflicts, coach & guide. What you'll need to succeed: 3-5 years of experience performing EDD reviews for corporate high risk clients; Extensive knowledge of high risk industries and mitigation measures; Deep understanding of the end-to-end KYC and client on-boarding processes; Familiarity with AML/KYC regulations and industry guidelines; Proficiency in verbal and written English. Second language will be considered an advantage; Experience in leading and coaching a team of analysts; Experience in working closely with other internal teams such as compliance and second line of defence; Interest in technology and how it can make your life and work easier and more fun! Show me the benefits! Your own Pleo card (no more out-of-pocket spending!) Lunch is on us - with catering in our Copenhagen and London offices or a monthly lunch allowance paid directly together with your salary in other markets. Private health insurance to ensure you're fit in body and mind to do your best work. 25 days of holiday + your public holidays. For this role you are welcome to work from home, or come to one of our available offices. Option to purchase 5 additional days of holiday through a salary sacrifice. We're trialling MyndUp to give our employees access to free mental health and wellbeing support with great success so far. Access to LinkedIn Learning - acquire new skills, stay abreast of industry trends and fuel your personal and professional development continuously. Paid parental leave - we want to make sure that we're supportive of families and help you feel that you don't have to compromise your family due to work. Ready to join us in shaping the future of fintech? Apply now and let's make waves together! About your application Please submit your application in English; it's our company language so you'll be speaking lots of it if you join. We treat all candidates equally: If you are interested please apply through our application system - any correspondence should come from there! Our lovely support isn't able to pass on any calls/emails our way - and this makes sure that the candidate experience is smooth and fair to everyone. We're on a mission to make everyone feel valued at work. That's only achievable if our team reflects the diversity of the world around us - and that starts with you, hitting apply, even if you are worried you might not tick all the boxes! We embrace and encourage people from all backgrounds to apply - regardless of race/ethnicity, colour, religion, nationality, gender, sex, sexual orientation, age, marital status, disability, neurodiversity, socio-economic status, culture or beliefs. When you submit an application we process your personal data as a data processor. Find out more about how your data is used in the FAQs section at the bottom of our jobs page.
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