Senior Global Revenue Operations Specialist (m/f/x) - (100% remote in Europe) (E398)We are the largest digital healthcare platform in the world, present in 15 countries and currently connecting over 30 million patients to more than 2 million healthcare professionals.
We seek to make the experience in health more human and we live and breathe this mission. We obsess over the challenge of minimizing patients' pain and helping healthcare professionals thrive managing their patients and expand their online presence.
To deliver the best result, we have motivated people with an innovative spirit, giving everyone the opportunity to actively contribute and grow within the company. The DocPlanner team is our secret sauce and for the 2nd consecutive year we were recognized as a Great Place To Work. We love diversity because each unique individual's perspective makes us stronger.
The Revenue Operations mandate in 2024 is to elevate Go-To-Market operational excellence, help scale the business with tools & processes and empower the business with a high degree of business partnering and enablement.
We are looking for a skilled Senior Revenue Operations professional to join our team who will be working on Sales and Customer Success initiatives, helping scale the GTM operations by managing the tools and processes as well as deriving insights from our internal data.
Key Responsibilities:Data Analysis: Analyze revenue operations data to identify trends, insights, and areas for improvement. Utilize data to support decision-making and project initiatives.System Management: Oversee the implementation and maintenance of revenue operations systems and tools. Ensure these systems support global operations and are utilized effectively.Stakeholder Collaboration: Work closely with sales, marketing, finance, and customer success teams to ensure alignment and integration of revenue operations projects.Process Optimization: Identify opportunities for process improvements and efficiencies across global revenue operations, and implement best practices.Reporting: Develop and deliver regular project updates and reports to senior management and key stakeholders. Ensure transparency and effective communication throughout the project lifecycle.Training & Support: Provide training and support to global teams on new processes, tools, and systems implemented as part of revenue operations projects.Minimum Requirements:Education: Bachelor's degree in Business Administration, Finance, Marketing, or a related field. MBA or advanced degree is a plus.Experience: Minimum of 3 years of experience in revenue operations, sales operations, or a related field. Strong understanding of revenue operations processes and best practices. Previous experience and know-how of Salesforce, Outreach, Gong.Skills: Proficiency in data analysis and using data to drive decision-making. Exceptional communication skills, including clarity and conciseness, active listening, and presentation skills. Strong interpersonal skills with an emphasis on empathy, relationship building, and conflict resolution. Ability to influence without authority and build consensus across departments. Creative problem-solving skills and the ability to make decisions under pressure. High agency and proactiveness, with the ability to anticipate challenges and drive projects forward without constant supervision.What will you get in return?Flexible remuneration and benefits: Flexible benefits system via Flexoh, which includes restaurant card, transportation card, kindergarten, and training tax savings; Share options plan after 6 months of working with us.True flexibility and work-life balance: Remote first in one of our legal entities or hybrid work model in one of our office locations; Flexible working hours; Paid time off according to your location of work; Additional paid holiday on your birthday or work anniversary (you choose what you want to celebrate).Health: Health insurance according to your location of work; Access to iFeel, a technological platform for mental wellness offering online psychological support and counseling.Recruitment Process:A 30-minute meeting with Sally Hütter - Talent Acquisition Partner for International Teams.A 60-minute technical interview with Gabriel Rustice - VP Global RevOps.A 60-minute business case review with Gabriel Rustice - VP Global RevOps.We promote and embrace equal opportunities in our hiring process, and also every day at work. We believe all humans, in all their beautiful diversity, should have equal rights, dignity, and respect.
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