Job Description: Based at Arrecife Airport and reporting to the Station Manager , the Senior Duty Manager is responsible for leading the airport operation and overseeing the safe and efficient running of the Jet2.com operation whilst liaising with service providers in ensuring the best customer service is delivered in all areas of the operation.
Responsibilities: Leading the airport operations, the Senior Duty Manager will play a pivotal role in achieving our "On Time Performance" targets, investigating and making recommendations for improvements as well as ensuring the delivery of a VIP Customer experience through the Ground Operations Teams.
You will work closely with the wider Jet2.com team and support the Station Manager in key operational meetings, budgets, planning and resource management and ensure strict adherence to safety regulations by all service providers.
This is a varied and fulfilling role with significant people and operational responsibility.
You will also cover the Station manager holidays and time off.
Person Specification: The successful candidate will already be demonstrating Role Model behaviours .
You will have a proven track record of managing large teams in a fast-paced environment, with the ability to show flexibility and forward thinking in challenging operational situations.
We are looking for an inspirational leader committed to the development of others who shares our passion for delivering the highest standards in customer service and safety.
Excellent administration skills are required, including rostering, KPI management and SLA monitoring .
We hope you feel that you have what it takes to join our fantastic team and we look forward to receiving your application and welcoming you onboard!