About OneTrust
OneTrust is the trust intelligence cloud platform organizations use to transform trust from an abstract concept into a measurable competitive advantage.
Job Description
OneTrust unlocks the full potential of data and AI, securely and responsibly. Our platform enforces the secure handling of company data, empowering organizations to drive innovation responsibly while mitigating risks. With a comprehensive suite of solutions spanning data and AI security, privacy, governance, risk, ethics, and compliance, OneTrust enables seamless collaboration between data teams and risk teams to enable rapid and trusted innovation. Recognized as the market leader in trust, OneTrust boasts over 300 patents and serves more than 14,000 customers globally, ranging from industry giants to small businesses.
The Challenge
As a Senior Deal Desk Analyst, you'll tackle the complexities of structuring contracts and managing post-sales changes to optimize outcomes for OneTrust and our customers. Your challenge lies in navigating diverse requests while maintaining compliance and ensuring a smooth deal process.
Your Mission Collaborate closely with the Go-To-Market (GTM) function and cross-functional teams to structure and configure deals for optimal outcomes, balancing customer requirements with internal policies and business objectives.Manage post-sales contractual changes, including amendments, restructures, and re-bills, ensuring timely and accurate processing to meet customer needs and business requirements.Ensure smooth deal progression by partnering with key stakeholders across Sales, Legal, Finance, and Revenue Recognition teams to resolve complex challenges and deliver impactful outcomes.Leverage your expertise in Salesforce or other CRM systems to provide user support and maintain data integrity, ensuring accurate and reliable contract management.Continuously identify opportunities for process improvements and provide insights to enhance the Quote-to-Bill workflow and business rules.You Are
An experienced professional with a background in Deal Desk, or Order Management, ideally within the SaaS or technology industry. You possess strong analytical skills, attention to detail, and the ability to collaborate effectively across teams to achieve common goals. You thrive in a fast-paced environment and are committed to delivering high-quality service to both internal and external stakeholders. Ideally, you have a solid understanding of structuring deals within a SaaS company, ensuring optimal outcomes for both the organization and its customers.
Your Experience Includes Bachelor's degree in Finance, Business Administration, or Accounting5+ years of experience in Deal Desk or Order Management roleComplex deal structure best practicesExperience with Salesforce Configure, Price, Quote (CPQ)Ability to understand pricing and Legal contracts (Standard and non-standard)Can explain revenue metrics such as ARR, ACV, ChurnExcellent communication skillsStrong business acumenExtra Awesome Supported transformative Quote to Cash initiativesCan build reports and Dashboards in SalesforceUnderstanding of CLM Solutions (e.g. Ironclad)Experience maintaining a repository of Deal Desk business rules and process flowsWhere we Work
OneTrust embraces a flexible working model. The underlying "why" for our workplace strategy is that we are intentional about the culture that we want to create together. That includes bringing teams together, in-person, throughout the year to collaborate, build connections, learn from each other, and celebrate our wins to Finish Stronger.
Each role may have specific flexible, hybrid, or in-office requirements, so we encourage you to verify the location of the role with your recruiter during your first interview.
Benefits
As an employee at OneTrust, you will be part of the OneTeam. That means you'll receive support physically, mentally, and emotionally so that you can do your best work both in and out of the office. This includes comprehensive healthcare coverage, flexible PTO, equity stock options, annual performance bonus opportunities, retirement account support, 14+ weeks of paid parental leave, career development opportunities, company-paid privacy certification exam fees, and much more. Specific benefits differ by country. For more information, talk to your recruiter or visit onetrust.com/careers.
Our Commitment to You
When you join OneTrust you are stepping onto a launching pad — the countdown has begun. The destination? A career without boundaries working alongside a diverse and inclusive crew who is passionate about doing meaningful work. Our commitment to putting people first starts with you. Your growth is part of the mission. Our goal is to give you the power to embark on the next phase of your uniquely, unique career.
OneTrust provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by local laws.
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