Security Supervisor - Four Seasons Resort Mallorca at Formentor Four Seasons Hotels and Resorts – Mallorca, Islas Baleares
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart.
We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location: The Four Seasons Resort Mallorca is perched on the spectacular Formentor Peninsula and backed by panoramic vistas of the Mediterranean and the surrounding landscapes. The hotel was originally opened in 1929 within an expansive private estate. Currently undergoing restoration and renovation, this stunning historic property is scheduled to open its doors as a Four Seasons resort in June 2024.
Key Responsibilities:
Oversee the security team, ensuring all safety protocols and procedures are followed to protect guests, staff, and property.
Monitor surveillance systems and conduct regular patrols of the premises to prevent and address security issues.
Respond to incidents, emergencies, and alarms, coordinating appropriate action and reporting findings.
Train and mentor security personnel, promoting a culture of safety and vigilance.
Collaborate with local authorities and emergency services as needed to ensure a safe environment.
Our Ideal Security Supervisor candidate will have:
Extensive security experience : Proven background in security operations, preferably in hospitality or luxury settings, with knowledge of safety protocols, emergency procedures, and risk management.
Strong leadership skills : Ability to manage and lead a team of security personnel, providing clear direction, training, and ongoing support.
Crisis management and quick decision-making : Experience in handling emergencies, maintaining calm under pressure, and making swift, effective decisions to ensure guest and staff safety.
Knowledge of security systems and technology : Familiarity with surveillance systems, alarm systems, and access control technologies, as well as the ability to troubleshoot and monitor these systems.
Attention to detail : A keen eye for identifying potential security risks, vulnerabilities, or suspicious activities, and taking preventative action where necessary.
Excellent communication skills : Ability to clearly communicate security procedures and policies to both staff and guests, and to collaborate with other departments to ensure safety across the property.
Conflict resolution and de-escalation abilities : Skilled at managing challenging situations with guests or employees in a calm, professional, and non-confrontational manner.
Knowledge of local laws and regulations : Understanding of relevant legal requirements and regulations related to security, health, and safety, and ensuring compliance.
Physical fitness and stamina : Ability to conduct patrols, respond to incidents quickly, and perform duties that may involve physical demands.
Discretion and professionalism : Maintaining confidentiality and professionalism at all times, particularly in sensitive or high-stress situations.
Work Experience: 2 Years
Degree: Professional / Technician
Languages: Spanish / English
Language Ability: High
Language Proficiency: Fluent
Time: Full Time
Position Worker Type: Seasonal
Must have the legal right to work in Spain and have fluency in English and Spanish.
What we offer:
Competitive Salary, wages, and a comprehensive benefits package
Excellent Training and Development opportunities
Complimentary Accommodation at other Four Seasons Hotels and Resorts
Complimentary Dry Cleaning for Employee Uniforms
Complimentary Employee Meals
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