Salesforce Business Analyst - Full Remote Job Description
This is a remote position.
For an international organization in Europe, we are urgently looking for a Salesforce Business Analyst - Full remote.
EU candidates need to be fluent in English. All positions are long-term. Candidates need to live and work in Europe to make occasional meetings on-site possible. A work permit is required. This position is open for freelancers and employees.
Tasks and Responsibilities:Work with the country team, business group, and end-users to gather, understand, and define business requirements and translate the requirements into technical briefs;Develop user stories and to-be process flows to delivery business requirements;Collaborate with developers and external parties to deliver complex requirements and verify that solutions will meet the business requirements;Creating reports and dashboard to meet operational requirements;Validate reports/dashboard created by others in the organization and assist in the interpretation of data;Data cleansing and importing large volumes of data;Participate and deliver system demos, show-tell sessions, end to end system testing, UAT coordination, and support;Develop training materials and content and conduct user training sessions and support the user adoption;Create and maintain documentation on processes, policies, application configuration, user support materials, and systems operations documents;Creating and managing workflow rules, validation rules, process builder, flows, lightning components, and apps;Configure Salesforce NPSP (Recurring donation, batch data import, export, campaign, donation, etc.);Maintain user profiles, role hierarchies, sharing rules, permission sets, approval process;Review and manage app exchange products;Manage daily workload and maintain SLA to provide quality services to end-user;Profile:Bachelor or Master degree;+5 years of experience working in Salesforce platform (Sales/Service Cloud and Not for Profit Cloud);Proficiency in Salesforce SFDX and Metadata API source control & deployment strategies. Experience Salesforce scratch org creation and developing of the second-generation package is plus;Having Salesforce Certification (Salesforce Certified Development Lifecycle and Deployment Designer and platform developer II) are highly regarded;Fluent in English;Location: Remote (within Europe);
Salary/Day price: Depending on experience;
Interested:
If you are interested in this opportunity, please forward your CV to ******.
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