Sales Support EngineerWärtsilä is an innovative technology company known for being a forerunner in the Marine and Energy markets. Every day, we Wärtsilians put our hearts and minds into turning Wärtsilä's purpose of enabling sustainable societies with smart technology, and our Smart Marine and Energy visions into reality.Our ultimate aim is to provide increased value to both our customers and society. New, game-changing ideas and continuous improvement have been part of our DNA since 1834.Together, we can create new business opportunities and a more sustainable future that we can all be proud of.We are now looking for a Sales Support Engineer to join our Global UWS Sales team. The position is permanent and the preferred location is in Alboraya, Spain.What will you be doing:In this position, your work will include:Generate customer-specific solutions, specifications, and quotations according to the needs of the Sales, for the Wartsila Underwater Services portfolio.Bid management.Evaluate inquiries and register/maintain opportunity information in CRM.Configure solutions according to defined needs.Preparing cost calculations according to directives and agreed targets.Evaluate the technical and environmental risks of the solution.Ensure that response time for sales inquiries/requests/orders are met.Understand the customer needs and contribute in supporting them to meet their objectives.For us to be the best match, we expect you to have:Sales skills or Technical insight and experience from working in the maritime industry is a plus.Knowledge in CRM Sales Force tools and technical background, if possible, related to the shipping industry.As Sales Support, your work will focus on these responsibilities:A safety-first mindset.Technical education or equivalent qualifications as a combination of education and experience.Experience in a customer-facing role with responsibility for collating costs and invoices.Excellent organisational skills and customer empathy.Strong commitment to delivering excellent customer service.Demonstrable teamwork skills and the ability to adjust and re-plan in dynamic situations.A working knowledge of commercial administration processes.Passion about the Underwater Services business and willingness to drive it to the next level.Experience in the Maritime Industry.Ability to work in multicultural/international business environments.Self-driven and motivated with a continuous learning ability.Openness & willingness to adapt to change.Proficient negotiation skills.Familiar with using Microsoft WORD/EXCEL/PPT/CRM.Fluent in Spanish & English is mandatory.Living or willing to relocate within driving distance of our office in Valencia, Spain.Have a valid European work permit permitting you to work in Spain.To be successful in this role, we expect you to:Drive Wärtsilä's Purpose and demonstrate Wärtsilä's values.Understand the value of collaboration and the benefits it brings.Be recognized as a leader with the ability to build high-performing teams based on trust.Have high integrity, listen with good intentions, appreciate feedback, and support people to grow.Create clarity on direction and inspire people to act toward the future goals.Enjoy creating clear business value with a goal-oriented mindset.Drive results with excellent planning and remove obstacles for the success of our employees.Feel accountable for business impact and act to adjust when performance is not as expected.Develop an organization with high passion and drive while making sure that it is fun doing business.Contact & next steps:We hope to hear from you soon, by submitting your application through our careers portal. We aim to keep you updated on the process throughout.For further questions please reach out to Geoffrey Lamrini, Manager Sales UWS, through email with any questions related to this position (only for questions from direct job applicants, applications through email will not be recorded or responded to).Welcome to join us in shaping the decarbonisation of marine and energy!Last application date: 23 / 08 / 2024.At Wärtsilä we value, respect and embrace all our differences, and are committed to diversity, inclusion and equal employment opportunities; everyone can be their true self and succeed based on their job-relevant merits and abilities.
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