Project manager junior - Marketing Engagement Associate Accenture Málaga, Spain
Posted: 11 hours ago | Type: Permanent | Salary: Competitive
Accenture, recognized as a Great Place To Work, is a leading global professional services company that helps major businesses, public administrations, and other organizations around the world develop their digital core, optimize their operations, accelerate revenue growth, and improve services for citizens, creating tangible value at speed and scale.
We are looking for a JR Project Manager to:
Support the client aspects of service management for one or more outsourcing contracts. Support the day-to-day management of contract operations and performance. Invest on a daily basis in overall growth of the outsourcing contract and its financial performance. Key Responsibilities Main point of contact for support services to Regional Client Triage and assign tickets in coordination with Service delivery leads Release communication to Client Track timelines and follow-up with both Support team and Subs Manage prioritization of tickets and ensure resolution as per the priority Manage escalation of maintenance tickets, including communication and closure of major incidents Handle escalations and communicate to meet client expectations Manage weekly and monthly meetings with Subs Plan and execute Service Introduction/knowledge transition Coordinate with Subs for upcoming campaigns and align support process Job Requirements Must have skills: Agile Project Management Good to have skills: Agile Program Management, Program and Project Management Technical Experience: Great communication skills and stakeholder management, Team engagement. Nice to have: Working experience in the Ecommerce domain and using tools for production support like JIRA.
Professional Attributes: Communication, leadership skills, team handling skills, analytical skills, presentation skills, ability to work under pressure, etc. needed to carry out this job.
About Accenture: Accenture is a leading global professional services company that helps the world's leading organizations build their digital core, optimize their operations, accelerate revenue growth and enhance services—creating tangible value at speed and scale. We are a talent- and innovation-led company with 774,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world's leaders in helping drive that change, with strong ecosystem relationships.
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