Description
Title : Product Manager
Location : UK, Madrid, Toronto, Santa Clara
Position Purpose
The position will be responsible for the creation and maintenance of a product roadmap that describes data, integrations, and visualizations produced by the Serialization+ (S+) programme.
The consumption of S+ data has already proliferated across multiple platforms, and in some cases metrics are used with similar names that are calculated differently elsewhere.
In order to scale S+ efficiently, we must have standardized and supported metric definitions.
S+ data will form the foundation of Profile Based Model. This model should blend new S+ data with our existing data sets in order to build a profile of a customers' use and how those changes over time.
To build such a system, integration with our ERP, CRM, and supply chain software systems will be required.
Scope
The solution and data to be managed is for all of Brambles globally.
Key Accountabilities
Define product strategy for S+ metrics and dashboarding across Brambles Digital.
Work with other stakeholders to aid the design of new business processes, helping others understand the journey from as-is to to-be states.
Build, maintain, and promote a roadmap for metrics and dashboard production.
Establish a process for intake of change and feature requests, prioritizing against existing backlog items.
Drive tradeoff discussions using value metrics.
Work to educate stakeholders on the relative precision and uncertainty of probabilistic metrics and their suitability for making business decisions, and include these in the metric definitions.
Lead discovery projects to understand and capture as-is / to-be software and business processes.
Facilitate communication throughout the development process between a variety of internal stakeholders as well as customer-facing teams, ensuring that the product satisfies customers' needs and is highly adopted.
Work closely with developers, architects, data scientists, analysts, and UX specialists to develop and deliver solutions.
Collaborate closely with other stakeholders as part of the Serialization+ programme.
Experience required
At least 3 years of software product management and/or senior software development experience in an enterprise software role.
Experience as a technical, quality, or support team lead (with or without HR responsibility).
Key Skills
Have a passion for data and visualization, with the ability to describe what good looks like for data products.
Develop a vision for the product space and be able to communicate it effectively to stakeholders of all levels.
Experience in writing requirements in user story form for product teams.
Curiosity to learn about the business and look right and left of your direct space to make connections to aid your product.
Ability to lead by influence and by example: your own team and beyond.
Suitable familiarity with software development to challenge and debate with more technical colleagues.
Ability to develop succinct and engaging product documentation.
Self-motivated to learn and deliver.
Excellent communication and presentation skills.
Qualifications
Expertise with modern data analytics ecosystems e.g. dashboarding, big data tools, ETL & Integrations.
Experience in enterprise software, ideally supply chain or customer relationship management or both.
Understanding of software development lifecycle from discovery to delivery.
Bachelor's degree in computer science, engineering, math, statistics, one of the sciences, or business.
Familiarity with statistical concepts.
Agile software development experience.
Understanding of supply chain systems and processes.
Experience as a team lead of a software development, consulting, or analyst team especially in supply chain management.
Advanced degree (MS, MBA, or Ph.D).
Languages
Essential: English
Spanish: desirable
Preferred Education
Bachelor's - Computer Engineering
Bachelor's - Mathematics
Bachelor's - Statistics
Preferred Level of Work Experience
3 - 5 years
Remote Type
Hybrid Remote
We are an Equal Opportunity Employer, and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential.
This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
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