Empresas: METT Hotel & Beach Resort 5* METT Hotel & Resorts in Marbella - Estepona is seeking an experienced and energetic Pool Manager to oversee the daily operations of our pool area.The Pool Manager will be responsible for ensuring a safe, clean, and enjoyable environment for our guests, managing pool staff, and maintaining the highest standards of hospitality and service.JOB FUNCTIONS: -Daily Operations: Oversee all day-to-day operations of the pool area, ensuring it is clean, well-maintained, and fully operational.-Guest Experience: Provide exceptional service to guests, addressing any concerns or issues promptly to ensure a positive experience.-Staff Management: Recruit, train, schedule, and supervise pool staff, including lifeguards, pool attendants, and support staff, ensuring they adhere to all safety and service protocols.-Safety Compliance: Ensure all safety regulations and protocols are followed, including regular safety checks, water quality testing, and emergency procedures.-Inventory and Supplies: Manage inventory of pool supplies, including towels, chemicals, and equipment, ensuring timely ordering and proper storage.-Maintenance Coordination: Coordinate with the maintenance team to ensure the pool and surrounding areas are in excellent condition, addressing any repairs or maintenance needs promptly.-Event Coordination: Plan and oversee poolside events and activities, collaborating with the events and marketing teams to promote and execute events successfully.-Budget Management: Assist in developing and managing the pool area budget, ensuring cost-effective operations without compromising on quality and safety.-Reporting: Maintain accurate records of pool usage, incidents, and maintenance activities, providing regular reports to the management team.-Customer Feedback: Gather and analyze guest feedback to identify areas for improvement and implement changes to enhance the pool experience.Requisitos : -Proven experience as a Pool Manager or in a similar role in a luxury resort or hospitality setting.-Strong knowledge of pool safety regulations and maintenance procedures.-Excellent leadership and team management skills.-Exceptional customer service and communication abilities.-Ability to work flexible hours, including weekends and holidays.-Certified Pool Operator (CPO) certification or equivalent is preferred.-Lifeguard certification is a plus.-Fluency in English; additional language skills are a plus.-Strong organizational and problem-solving skills.-Basic knowledge of budgeting and financial management.-Proficiency in Microsoft Office Suite (Word, Excel, Power Point).-Strong attention to detail and commitment to maintaining high standards of cleanliness and
