Join Our Team as a Polish-Speaking Sales Team Leader in Gdansk!Position: Sales Team Leader with PolishLocation: Gdansk, PolandWork Model: Fully on-siteEmployment Type: Full-timeAre you an inspiring leader with a passion for sales? We are seeking a Polish-Speaking Sales Team Leader to join our dynamic team in Gdansk and drive success in our sales operations!What You will Do:Performance Management: Continuously review and manage absenteeism and attrition for all Sales Advisors, ensuring return-to-work and exit interviews are conducted.Monitor Performance: Oversee the work performance of all Sales Advisors and conduct quarterly performance reviews, along with monthly one-on-one meetings.Recognition and Rewards: Ensure Advisors are recognized and rewarded for their outstanding achievements.Goal Direction: Provide clear guidance aligned with the teams sales goals and foster open, two-way communication.Team Environment: Cultivate a supportive and team-oriented environment where Advisors take pride in their work.Employee Satisfaction: Implement and review actions from employee satisfaction surveys.Coaching and Development: Coach, motivate, and develop Sales Advisors, offering opportunities for skill expansion and career growth.Call Monitoring: Monitor Advisor calls to ensure quality and adherence to standards, whether via deskside or remote.Client Communication: Ensure timely communication of any client or campaign issues to the Operations Manager.Client Satisfaction Improvement: Take appropriate actions to enhance client satisfaction survey scores and implement GOS processes.Who Were Looking For:Language Skills: Excellent communication skills in English and C2 Polish.Leadership Experience: At least 1 year in sales operations or team leading (ideally in B2B), managing both internal and external stakeholders.BPO/Contact Centre Experience: Minimum of 3 years in a BPO or contact center environment.Dynamic Personality: A vibrant and resolute personality to effectively lead and coach a team.Sales Operations Knowledge: Strong understanding of B2B sales operations and experience with sales KPIs.Adaptability: Ability to thrive in a fast-paced international environment, with a drive to make an impact and share best practices.Time Management: Effective prioritization and time management skills, especially under pressure.What We Offer:Collaborate with Top Brands: Opportunity to work with leading brands in the market.Competitive Compensation: Attractive remuneration package.Healthcare Benefits: Access to private medical healthcare.Engaging Role: Play a key role in shaping B2B sales for major partners.Professional Development: Ongoing opportunities for professional growth.Relocation Support: Assistance available if needed.Dynamic Team: Join a dedicated and motivated team.Modern Office: Work in a modern environment in Oliwa, equipped with advanced workstations, free beverages, and fresh fruit.Ready to lead and inspire a high-performing sales team? Apply now to become a vital part of our Gdansk team! Your journey to impactful leadership starts here!