Location: Marbella, Spain (Office-Based) Type: Full-Time Salary: Competitive, based on experience About Us Swish Marbella is the leading ultra-luxury vacation rental company in Marbella, curating a highly exclusive portfolio of high-end properties. In just a few years, we have grown from zero to a €350 million portfolio , working with ultra-high-net-worth individuals (UHNWIs) and securing features in Forbes, Condé Nast, Marie Claire, and Glamour . Our properties are listed on prestigious platforms such as Airbnb Luxe and other elite networks . We are seeking a proactive, thick-skinned, and highly organized Operations Manager to oversee daily operations, property listings, owner relations, and maintenance coordination while ensuring a seamless, high-performance operation. Key Responsibilities New Property Listings & Owner Relations: Identify, onboard, and manage new ultra-luxury properties and owners. Oversee the listing process, ensuring flawless presentation and accuracy. Build and maintain trusted, long-term relationships with UHNW property owners. Review and manage rental agreements and owner contracts . Property & Maintenance Oversight: Ensure all properties meet Swish Marbella's uncompromising standards . Coordinate maintenance, repairs, and housekeeping teams to ensure impeccable condition. Implement and maintain strict quality control measures . Operational Excellence & High-Pressure Management: Oversee all logistics related to property management , ensuring seamless operations. Work closely with housekeeping, guest services, and maintenance to resolve issues efficiently. Handle high-stress situations, proactively troubleshooting problems before they escalate. Manage highly detailed processes , from service protocols to contract reviews. What We're Looking For Experience in ultra-luxury real estate, hospitality, or high-end property management. Proven ability to manage high-performance operations in a demanding, fast-paced environment . A process-oriented, meticulous approach to operational management. Strong ability to multitask, problem-solve, and make high-pressure decisions . Excellent English and Spanish communication skills (other languages are a plus). A thick-skinned, proactive, and performance-driven professional who thrives under pressure. Familiarity with contract management, property compliance, and service agreements . Knowledge of Marbella's ultra-luxury property market is a strong advantage. Why Join Swish Marbella? Work with a top-tier brand in ultra-luxury rentals and high-net-worth clientele . Be part of an elite team driving excellence in the industry . Competitive salary and opportunities for growth in a fast-expanding company . Experience Marbella's most exclusive properties and lifestyle scene . How to Apply If you have the expertise, resilience, and high-performance mindset to thrive in this role, we'd love to hear from you. Please send your CV and a brief cover letter to helloswishmarbella.com with the subject "Operations Manager Application - Swish Marbella."