About Socien: Imagine living in a vibrant community that seamlessly blends comfort, design, and sustainability.
That's Socien, a Barcelona-based coliving company redefining how people connect and experience city life.
Role Overview: The Operations Manager will be responsible for overseeing the day-to-day operations of our coliving spaces.
This role requires a proactive and organized individual who can ensure the smooth running of our locations, enhance resident satisfaction, and contribute to the overall growth and efficiency of the business.
Main Responsibilities: ? Assets Planning: Analyze the market to find suitable properties for the company, perform financial analysis to build a business case for each property, prepare a negotiation strategy and help to close the deals.
? Vendor Management: Coordinate with external vendors and service providers to ensure timely and cost-effective delivery of services (e.g., cleaning, repairs, supplies).
? Budget Management: Monitor and manage operational budgets, ensuring cost-effective operations while maintaining quality standards.
? Health and Safety Compliance: Ensure all coliving spaces comply with local health and safety regulations and company policies.
? Process Improvement: Identify areas for operational improvements and implement strategies to enhance efficiency and resident satisfaction.
? Community Building: Collaborate with the Community Engagement team to organize events and activities that foster a sense of community among residents.
? Reporting: Prepare regular reports on operational performance, including occupancy rates, resident satisfaction, maintenance issues, and budget adherence.
? Facility Management: Oversee the maintenance and cleanliness of all coliving spaces, ensuring they meet the company's high standards.
? Resident Relations: Act as the main point of contact for residents, addressing their needs, concerns, and feedback promptly and professionally.
? Staff Supervision: Manage and schedule the work of housekeeping, maintenance, and other support staff, ensuring efficient and effective operations.
Skills and Qualifications: ? Experience: Minimum of 1 year in operations management, preferably in hospitality, property management, or a related field.
? Education: Bachelor's degree in Business Administration, Hospitality Management, or a related field.
? Skills: ? Strong organizational and multitasking abilities.
? Excellent communication and interpersonal skills.
? Proficiency in budgeting and financial management.
? Ability to handle and resolve conflicts effectively.
? Can do attitude ? Fluent English and Spanish languages ? Proficiency with office software (e.g., Microsoft Office, Google Workspace), and facility management software.
? Personal Attributes: ? Proactive and problem-solving mindset.
? High level of integrity and professionalism.
? Strong attention to detail and commitment to quality.
? Flexibility and adaptability to a fast-paced, startup environment.