Headquartered in New York City, Take-Two Interactive Software, Inc. is a leading developer, publisher, and marketer of interactive entertainment for consumers around the globe. The Company develops and publishes products principally through Rockstar Games, 2K, Private Division, and Zynga. Our products are currently designed for console gaming systems, PC, and Mobile, including smartphones and tablets, and are delivered through physical retail, digital download, online platforms, and cloud streaming services.
We are looking for an NOC Engineer to join our team in our sunny Barcelona SocialPoint headquarters. As a global community of game enthusiasts, we push the boundaries of the mobile gaming industry, delivering engaging experiences that connect millions daily.
Location:Barcelona, Spain
Role:Join our dynamic and innovative team as a NOC Engineer, where you will play a critical role in ensuring the smooth operation and reliability of our critical infrastructure. As part of the infrastructure organization, you will be responsible for monitoring, identifying, and resolving issues that could impact our game services and revenue.
Key Responsibilities:Manage and maintain Windows servers, ensuring their stability, security, and performance.Utilize CheckMK for comprehensive monitoring and alerting, ensuring all systems are functioning optimally.Diagnose and resolve issues on Linux systems, ensuring minimal downtime and maximum efficiency.Manage virtual environments using VMWare, ensuring resources are optimized and available.Administer and manage cloud services across AWS, Azure, Splunk, and GCP, ensuring seamless integration and operation.Identify issues, alerts, and critical service incidents using provided dashboards and monitoring tools.Utilize studio playbooks to troubleshoot and diagnose basic issues across various services.Relay accurate and timely information regarding service impacts to game studios, ensuring effective communication during incidents.Responsible for triaging and troubleshooting critical alerts from critical systems.Knowledge:Utilize your broad understanding of principles, theories, and concepts in IT, integrating advanced knowledge from related fields.Address diverse and moderately complex problems, using sound judgment to select the best methods and techniques.Engage with senior internal and external personnel to maximize the application of functional expertise.Develop and recommend solutions to tactical business issues, proactively identifying and addressing potential problems.Make decisions with considerable latitude, consulting with senior engineers or managers on complex issues and recommending solutions as necessary.Key Requirements:Effectively work with multi-functional teams to optimize processes.Contribute to project initiatives using tools like Jira and ServiceNow.Participate in an on-call rota to handle urgent issues outside regular working hours.Understanding of live services and their operational requirements.Experience in managing change and crisis situations.Able to relay information accurately and timely to the game studio and other stakeholders.Proven experience in troubleshooting production problems affecting live services.At least 1 year of experience in a similar role and/or 3 years experience in a relevant role.What We Offer You:Great Company Culture. Ranked as one of the most creative and innovative places to work, creativity, innovation, efficiency, diversity and philanthropy are among the core tenets of our organization.
Growth: As a global entertainment company, we pride ourselves on creating environments where employees are encouraged to be themselves, inquisitive, collaborative and to grow within and around the company.
Benefits: Medical (HSA & FSA), dental, vision, 401(k) with company match, employee stock purchase plan, commuter benefits, in-house wellness program, broad learning & development opportunities, a charitable giving platform with company match and more!
Perks: Fitness allowance, employee discount programs, free games & events and stocked pantries.
Take-Two Interactive Software, Inc. ("T2") is proud to be an equal opportunity employer, which means we are committed to creating and celebrating diverse thoughts, cultures, and backgrounds throughout our organization. Apply for this job
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