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Job Summary/Goals The MAC & Occupancy Specialist reports daily to the BOC and ultimately to the Facilities Manager. His/her main function is to coordinate the logistics of people/desks movements within the organization with detailed planning and flawless execution.
Essential Duties and Responsibilities Manage and plan general desks moves (from individual to medium and large displacements).Manage assets – addition/removal/ordering of furniture and special equipment.Coordinate and track all occupancy changes (desk swap, office layout changes), permanently maintain precise records.Assign desks for new hires in close liaison with relevant HR or LM.Communicate clearly and professionally with business stakeholders, handle general internal queries, clarify concerns and identify solutions.Maintain discretion and confidentiality with regards to all discussed MAC plans and dealings.Generate and manage headcount forecasts with extreme accuracy.Organize, schedule and monitor own work transparently so that BOC can easily provide support.Handle MAC related Trouble Tickets (remedy) promptly and accurately, provide timely responses and manage overall traffic.Manage local key suppliers providing us with frequent support.Prepare for/attend the weekly MAC meeting with OSC & FM.Compile specific and accurate MAC bi-weekly statistics as well as monthly reports.Stay up to date with this document.Additional Duties and Responsibilities Support the wider JLL Amazon team.Ensure accurate and detailed hand over is planned & passed on (for tasks for which being responsible), if absent from the business.Skills and Competencies Strong organization skillsStrong time management skillsGood problem-solving skillsProven analytical, statistical reporting and forecasting skillsAbility to read and analyze drawings, plans, schedules, schematicsAbility to handle difficult personalities and complex situationsAwareness of health and safetyExcellent written & verbal communication skillsProficient with the use of Microsoft Office toolsExperience Client facing experience in a quality driven environmentExposure within an international corporate organizationQualifications Education: Diploma/degree levelLocation: On-site – Barcelona, ESP
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