.We are bsport. The place to be! bsport is an all-in-one platform combining boutique fitness and advanced technology. Our platform helps our partners manage their bookings, payroll, marketing and more, to streamline operations and boost their commercial success. Since we launched in 2019, we have already achieved the following: We've built a community of over 7 million users We have finalized the biggest Series B this year Grown our team to more than 160 employees We're continuing to grow to become the #1 tech partner for boutique studios in Europe and the rest of the world! Join us to write the next chapter of your career! What will be your impact: End-to-End Project Management : Oversee the full lifecycle of mobile app development, from initial planning and client communication to successful launches in app stores (iOS and Android). Client Liaison : Act as the primary point of contact for clients, managing communication, aligning on project deliverables, and addressing technical inquiries. Process Optimization : Develop and improve automations for internal processes to ensure smooth and efficient project execution. Issue Tracking and Resolution : Report and manage client issues using ticketing tools, escalate improvement requests, and coordinate with the product and technical teams. Cross-Functional Collaboration : Work closely with customer service, operations, product management, and tech teams to ensure seamless project progression and alignment. Documentation : Create clear and replicable procedures and instructions, ensuring that processes are well-documented and accessible to all stakeholders. Platform Expertise : Become a go-to expert on the company's platform and app functionalities, able to provide support and guidance to clients and internal teams. Third-Party Interaction : Manage relationships with external partners and third parties, ensuring smooth collaboration and integration. You would be a great fit if you have: Languages : Proficiency in French is required, with fluency in English . Technical Knowledge : Familiarity with iOS and Android app platforms and experience with app submissions is highly desirable. Project Management : Proven ability to manage technical projects from conception to delivery. Strong problem-solving skills and the ability to navigate challenges with innovative solutions. Customer-Centric Mindset : Strong interpersonal skills, able to translate customer needs into actionable plans and communicate effectively with both technical and non-technical stakeholders. Process Improvement : Experience in implementing automations and optimizing processes is a significant asset. Education : A background in engineering or product management studies is highly valued. Experience in QA or a product-related role is also a plus. Attention to Detail : Strong organizational skills with an eye for detail, ensuring high-quality deliverables