Reporting to the Vice President, Human Resources at PCF&S;, this role will support the in-store presence of PC Financial pavilions within our retail network and Mobile Shop. We are evolving and modernizing our network, shifting towards creating an environment that encourages customer engagement.
Support the delivery and deployment of HR and cross-functional programs and processes by fostering and maintaining strong internal relationships with key business leaders and stakeholders. Led the recruitment team in developing proactive strategies to attract key talent, as well as retain and develop high potential and high performing colleagues, ensuring the right people are in the right job for succession planning, current and future business needs.
As a strategic and experienced HRBP, uses sound judgment supported by human resource acumen and practical experience to lead the development and implementation of strategic initiatives for the client group. Establishes annual goals and priorities by leading the analysis and diagnosis of client needs, influences the direction for new or revised services, programs, processes, standards or operational plans, based upon the departments or functions longer term strategies.
Align the business strategies with HR strategic objectives to add value to the client, leading through issues which are complex and arise from broad internal or external issues. Play a leadership role to recognize barriers to success and facilitate proactive solutions that support a performance driven culture with a focus on talent management, coaching and mentoring clients on talent reviews, performance management, succession and building a talent pipeline for hipos.
Operate as a key enabler to the business as it drives engagement and culture by counseling, guiding, facilitating, and allowing the business to own colleague engagement and the sustainment of culture. Ensures that the interests of colleagues and company are considered in accordance with HR policies and applicable government laws and regulations, i.e. ESA, Human Rights Code.
Serve as a coach and confidante to leaders around people and organizational issues, leadership development, and act as an advocate for colleagues.
What you will need: Post-secondary education in business, HR or related discipline, preferably with a CHRL or CHRM designation.
Progressive HR experience with demonstrated knowledge in the area of client relationship management and employee relations.
Strong leadership ability, relationship development, influencing and persuasion skills.
Comfort presenting complex business issues to leaders and executives in a clear and compelling manner and an excellent facilitator of action plans.
Ability to interpret conceptual business or project objectives and assess impact on HR in order to define and articulate an inspiring future vision/state clearly, without having all the details.
Demonstrated ability in planning and strategic support to translate complex business initiatives projects with moderate to high degree of impact to the organization into clear, consistent and systematic HR Strategy.
A detail oriented, collaborative, proactive and results oriented style with demonstrated success in leading and working on projects and project teams as a team player.
Proven influencing, judgment, decision making and cooperative problem solving skills.
Strong integrity with ability to maintain confidentiality and manage highly sensitive information.
Strong analytic skills and superior ability to problem-solve complex issues.
Exceptional commitment to customer service with strong sense of urgency.
Models our values and Culture principles and is authentic, builds trust and makes connections.
Highly motivated, self-starter, requiring little direction.
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