Are you ready for a new life and work experience? Are you looking for a job at a well-recognized company that enables you to develop new skills? Do you want to work for a People Company with a dynamic and multicultural environment? Then stop looking!
Your responsibilities and impact as a customer service agent will be: Supporting our client by helping their customers over the phone and via e-mail, with any queries they may have about products or services
Handle customer complaints, ensuring timely and satisfactory resolution
Maintain clear and effective communication with clients, ensuring their needs are met
Work collaboratively with team members to ensure seamless customer service
Skills, qualifications and interests you need to succeed in this role: You are a native Dutch speaker
You have a business proficiency level of English
You are motivated and committed to your work
You have excellent communication and listening skills
You are a team player and you are willing to work with many other nationalities
What's in it for you? Type of contract: a long-term fixed term contract, renewable every year
Working hours: full time (40h/week)
Monday to Friday, availability to work between 7am - 10pm, 8 hours a day (plus one hour for lunch/dinner), on a rotational schedule
Salary conditions (*) – 2 options:
Including free accommodation (shared flat, all bills included): 1040€ gross/month
Excluding accommodation: 1298€ gross/month
For international candidates:
Reimbursement of your initial flight expenses after 3 months
Help in paperwork, opening bank account, etc. upon your arrival
Free Portuguese lessons, cooking classes, sports activities, and social events organized by the company
Real career opportunities in different career paths
(*) Compensation during training period if successful (from 1 to 4 weeks): nearly fully paid
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