(Lmu-976) | Customer Service Agent - Lithuanian Speaker

About the role: You're highly efficient, able to manage multiple tasks at once, while still maintaining a positive attitude and friendly service in every interaction you have. Reporting to the Customer Experience Manager,

you'll be working in an international environment with the ability to work 40 hours across Monday to Saturday.
TasksYou will be responsible for: Providing exceptional customer service in every communication you haveUsing tools like Zendesk and Salesforce to keep updated and informing the team of your communicationSolving problems and facilitating productive conversations between our customers and partnersHandling a high volume of enquiries with ease and confidenceNot only providing our customers with support, but also having the chance to build your commercial skills by advising and supporting our salon partners to help develop their businessRequirementsAbout you: Strong communication skills, both written and verbal in Lithuanian, and a proficient level of EnglishStrong attention to detail, while still maintaining an efficient paceHighly organised, able to structure their day, reach goals and targetsFlexible to work between Monday - SaturdayPositive attitude with an eagerness to proactively take ownership over your workBenefitsAbout Treatwell: Hi, we're Treatwell. Nice to meet you. We're a team of 500 (and growing) passionate and brilliantly talented people across Europe. We're the industry's smartest salon management software, all connected to Europe's leading bookings platform, working with over 31,000 salon partners across 13 countries, processing over 4 million bookings every month. And. Breathe. But we're not done yet. We're on an exciting journey to digitally revolutionise the hair and beauty community. If this excites you,
we might just have the role for you.
PerksQuarterly Bonus of up to 500€A dynamic organisation with regular social events and lots of other cool parties!A great atmosphere in the officeA challenging job at one of the fastest-growing companies in EuropeEnhanced parental pay & leave policyGym membership discount40€ Monthly vouchers to be used in our MarketplaceLearning and development team budgets to help your developmentAn office just 5 minutes walking from Plaça Catalunya in the heart of BarcelonaEqual Opportunities

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