Job Title:Live Expert (Italian-speaking) – On-site – High Tech Industry -HE03Experience the power of a game-changing careerPassionate about finding your next big opportunity? We're a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.If you're looking to grow and be inspired, as a Live Expert in Barcelona (On-site), you will be part of our team of game-changers who are powering the brands of the future in tech.Career growth and personal developmentThis is a great opportunity to experience the power of what's next and develop "friends for life" at the same time. We'll give you all the training, cutting-edge technologies, and the continuing support you'll need to succeed.What you will do in this roleIn everything we do, we believe in doing right by and for people – our clients, their customers, our people, our community, and our planet.As a Live Expert on our team, you will:Demonstrate products and features on a video callIncrease sales and market share through your interactionsDeliver excellent customer service on each call by answering queries efficiently and confidentlyMaintain an expert understanding of productsMerchandising, maintaining, and reporting on inventoryScriptwriting and translationsCreating and presenting training contentSupport for filming tasks as required including potential out of hours workingYour qualificationsWe embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.Concentrix is a great match if you:Are proficient or bilingual in Italian and advanced EnglishHave previous customer service and/or sales experienceHave passion or previous work experience within technologyAre friendly and have an engaging personalityAre comfortable working in a training and sales environmentAre comfortable working on cameraAre personable, energetic, self-motivated, positive, team player, and eager to tackle challenges and changeHave strong communication skillsDon't meet every requirement? No worries. We're dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don't check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it's this one or another role.What's in it for youWe challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That's why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.In this role, we offer benefits that help support your unique lifestyle:Full-time 39 hours/week permanent contract: Monday to Friday 9:00 to 18:00Salary 20,000 euros gross/year + up to 3,000 euros gross/year in bonusGreat location in BarcelonaBring-a-friend (referral) bonus opportunitiesFull paid training on the company and the project you'll be working onCareer development programs, language classes, and specialized coursesExperience the best version of you!At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their "employer of choice."Concentrix is an equal opportunity employer.We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.R1544096Location:ESP Barcelona - C/ de la Selva de Mar, 129Language Requirements:English, ItalianTime Type:Full time 2024-12-24If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents
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