When considering your next professional adventure, Lisbon should definitely be at the top of your list. Imagine working in a dynamic city filled with excellent career opportunities, rich cultural experiences, and a warm climate all year round.
As an International Customer Service Agent, your mission will be to offer high-quality support to customers by providing the best possible answers and solutions to their inquiries. You will:
Assist customers via phone, email, or social media in the manner you're most comfortable with.
Ensure high customer satisfaction through helpful and efficient responses.
Record relevant data in the system.
Collaborate with other departments, redirecting issues or cases as necessary.
Be an essential team player and contribute to the success of your team and project.
Skills, qualifications, and interests you need to succeed in the role:
Native-level Dutch and at least a B2 level of English.
A strong understanding of the value a positive customer experience can bring.
Excellent listening and communication skills.
A drive for excellence and professionalism in all interactions.
A true team player committed to delivering top-notch service.
A passion for intercultural communication and the expatriate lifestyle.
Willingness to relocate to Lisbon and embrace an international career.
What's in it for you?
Salary: €11,000 - €19,000 annually*.
Working hours: Full-time (40h/week).
Relocation package: Assistance provided*.
Private health insurance: Comprehensive coverage*.
Paperwork support: Help with official processes*.
International and multicultural working environment: Work with people from all over the world.
Training and career growth opportunities: Develop professionally in a dynamic environment.
(*Depending on the company and project)
Ready to make Lisbon your next international destination?
If this opportunity doesn't align with your profile, feel free to explore our other openings for Dutch speakers in Spain, Greece or Portugal, or send us your CV to be considered for future projects and international career opportunities. Take a step toward a vibrant career and unforgettable life experience in Lisbon!
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