Introduction Joining the IBM Technology Expert Labs teams means you'll have a career delivering world-class services for our clients. As the ultimate expert in IBM products, you'll bring together all the necessary technology and services to help customers solve their most challenging problems. Working in IBM Technology Expert Labs means accelerating the time to value confidently and ensuring speed and insight while our clients focus on what they do best—running and growing their business.
Excellent onboarding and industry-leading learning culture will set you up for a positive impact, whilst ongoing development will advance your career. Our culture is collaborative and experiential. As part of a team, you will be surrounded by bright minds and keen co-creators—always willing to help and be helped—as you apply passion to work that will positively impact the world around us.
Your Role and Responsibilities As a Infrastructure Solution Architect you'll be a pivotal team member who connects the client's technical functional and implementation requirements with a solution design and proposal. You'll work closely with clients and sellers to build solutions based on meeting the client's business outcomes and known best practices for the technology and industry. In this fast-paced role, you'll design and construct build work breakdown structure leading to the rough order of magnitude leading to the price and statement of work. A successful Solution Architect will demonstrate a natural bias towards self-motivation and navigating data and people to find answers and present solutions that ensure world-class delivery.
If you are passionate about success with both your career and solving clients' business challenges, this role is for you. To help achieve this win-win outcome, a 'day-in-the-life' of this opportunity may include, but not be limited to:
End-to-End Technical Guidance: Providing expert end-to-end technical guidance to lead discovery discussions with prospective clients, assess architecture needs for projects, work with technical leads and sellers to create proposals. Finding the Best Architectural Outcomes: Leading client workshops; influencing client stakeholders at all levels to find the best architectural outcomes that align to business and technology strategies and initiatives into actionable roadmaps with clear direction on execution to ensure business value and ROI. Maintaining Solution Review Boards: Developing and contributing to the solution review boards for proposals including oversight for technology assurance, quality and risk evaluation. Building Successful Relationships: Establishing and maintaining personal relationships at all levels – from engineers to CIOs – with experience of navigating challenging debate to reach healthy resolutions. Required Technical and Professional Expertise Documenting and Sizing Services: A provable track record of documenting and sizing services focused solutions including functional and implementation requirements that connect phases such as design, development, integration, migration, production support, and development operations.
Building Credibility and Client-Centric Skills: Skills and knowledge for building credibility and services orientation with client stakeholders aligned to Infrastructure (Storage, IBM Power, IBM Z, Cloud).
Storage Technology Skills: Familiar with the design, deployment and optimization of technologies including Storage, IBM Power, IBM Z and Cloud, for Data and AI, hybrid cloud and data resiliency solutions with IBM technologies.
Preferred Technical and Professional Expertise Infrastructure Technology Expertise: Experience working with a broad spectrum of infrastructure technology solutions.
Storage Technology Expertise: Experience working with a broad spectrum of storage technology solutions.
Cloud Consulting Experience: Experience working in consulting of solutions including SaaS / IaaS / PaaS and/or Cloud.
IBM Power / i Expertise: Requires an expert technical level in IBM i operating system, AIX/Linux, Db2 for IBM i and systems software such as PowerVM, PowerVC and PowerHA or equivalent enterprise solutions.
Technical Expertise in Mainframe System: Technical expertise in z/OS, Red Hat Enterprise Linux or SUSE operating systems and associated mainframe system software.
Technical Expertise in Various Domains: Deep technical expertise in at least one systems software and technical domain such as cyber resiliency, security, encryption, enterprise containers, automation, application modernization, networking, and performance.
About Business Unit IBM Software infuses core business operations with intelligence—from machine learning to generative AI—to help make organizations more responsive, productive, and resilient. IBM Software helps clients put AI into action now to create real value with trust, speed, and confidence across digital labor, IT automation, application modernization, security, and sustainability. Critical to this is the ability to make use of all data, because AI is only as good as the data that fuels it.
Your Life @ IBM In a world where technology never stands still, we understand that dedication to our clients' success, innovation that matters, and trust and personal responsibility in all our relationships lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.
Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment every day, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.
Our IBMers are growth-minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide ongoing feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team-focused approach to include different perspectives to drive exceptional outcomes for our customers.
About IBM IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason, and science, we can improve business, society, and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.
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