Hotel Operations Specialist- Groups- Sofia/Madrid Last updated on September 23, 2024
WHY KENES:
At Kenes, we foster a family-like work environment within a global company. We understand the significance of work-life balance and strive to create an atmosphere that supports personal well-being and professional growth. We believe in empowering our employees with knowledge and skills that propel their careers forward. Join Kenes and embark on a rewarding journey where you'll thrive both personally and professionally.
RESPONSIBILITIES:
•Provide excellent customer support to all Kenes Group clients;
•Conduct all hotels reservations along with payments, billing, invoicing, amendments, cancellations, etc.;
•Update the Kenes Group allotment systems with the necessary data;
•Communicate efficiently on a daily basis with all external suppliers, negotiate rates and deadlines;
•Work closely with all Kenes Group departments and project teams, outside suppliers, including hotels, local agents, wholesalers, pharmaceutical companies and travel agencies around the world;
•Meet and exceed the hotels' operations targets;
•The position requires occasional travel abroad, including representing Kenes Group on-site at congresses (4-5 times a year);
REQUIREMENTS:
•Bachelor's degree – an advantage;
•Minimum of two years of experience in hotels, tourism, travel, or the events industry;
•Knowledge of rates and other established concepts in the hotel industry – an advantage;
•Extensive experience in a global work environment;
•Fluent English, verbal and written communication, other European languages – an advantage;
•Computer skills – full comprehension of Microsoft Office, ERP systems, interfaces between different systems;
In case you are interested in this position, please submit your CV in English.
Only short-listed candidates will be contacted.
All documents will be treated with the strictest confidentiality!
Job Category: Hotel Operations
Job Type: Full Time Hybrid
Job Location: Madrid Sofia
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