You Lead the Way. We've Got Your Back. With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you'll learn and grow as we help you create a career journey that's unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, you'll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company's success. Together, we'll win as a team, striving to uphold our company values and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
This position is part of the Colleague Experience Group (CEG) and reports to the Sr. Manager - Global Colleague Privacy.
How will you make an impact in this role?Colleague Privacy is a key contributor to both the colleague value proposition and the American Express brand. Independently assessing and managing global privacy risk as it relates to both candidates and colleagues is critical to the CEG function. The Global Colleague Privacy Analyst will ensure compliance in relation to colleague privacy/data protection globally.
The successful candidate will be responsible for:Driving and performing analysis, monitoring, and reporting of key CEG Privacy risk indicators and other data.Supporting the development, coordination, and implementation of CEG's global privacy program.Leading first line privacy advice to all global CEG and company-wide teams using colleague or candidate data.Performing thorough reviews and providing privacy guidance for CEG data access and/or report requests.Supporting, performing, and managing risk reviews within enterprise processes, such as Privacy Risk Assessments, Regulatory Change Management, Process Risk Self-Assessment testing, etc.Supporting a global remit with particular focus on emerging legislative or regulatory privacy/data protection requirements.Ensuring adherence to the CEG enterprise privacy risk appetite, and Amex Data Protection and Privacy Principles globally through effective privacy oversight and first line of defense credible challenge, while ensuring compliance with regulatory and legal requirements, CEG and Company policies.Partnering with compliance, General Counsel's Organization (GCO) and other key stakeholders in overseeing CEG related privacy legal & regulatory change management.Partnering with the enterprise privacy oversight function in the Global Privacy Oversight to ensure alignment on required reporting, monitoring, and escalation activities.Fostering a culture of privacy and risk awareness within CEG by advocating for early collaboration with CEG teams, accountability and sharing of best practices.Ensuring that CEG remains a trusted partner to the organization by providing Colleague Privacy support across the Amex enterprise.Minimum QualificationsPrevious experience in privacy, compliance and/or risk management and oversight function, including identifying and remediating risks and determining adequacy of operational risk controls.Understanding of how legal and regulatory requirements are interpreted and can be implemented across various processes, strong awareness of current and upcoming regulatory change.Understanding of how colleague privacy and processes involving candidate or colleague data are managed in alignment with Global Privacy requirements and in consideration of other risk functions (e.g., Compliance, Third Party, Enterprise Resiliency).Strong decision-making skills and the ability to resolve complex problems independently.Effective analytical and problem-solving skills and proficiency in managing multiple or shifting priorities simultaneously.Highly organized, excellent written and verbal communication skills, strong attention to quality and detail.Comfortable working with multiple stakeholders in a matrixed organization.Demonstrated interpersonal skills and ability to build relationships to foster a culture of awareness and engagement and mobilize change.Process enhancement mind-set-ability to identify areas for improvement in existing processes and shape recommendations for change.Demonstrate business acumen, credibility, and judgment, both independently and in collaboration with compliance, business partners, General Counsel's Organization (GCO) and other colleagues.Understanding of CEG systems, processes, and experience with Archer Applications (e.g., Process Risk Self-Assessment, Regulatory Change Management, Privacy Risk Assessment) a plus.Expertise in using Microsoft Office Programs (i.e. Word, Excel, PowerPoint).We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
Support for financial-well-being and retirement.Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location).Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need.Generous paid parental leave policies (depending on your location).Free access to global on-site wellness centers staffed with nurses and doctors (depending on location).Free and confidential counseling support through our Healthy Minds program.Career development and training opportunities.Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
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