Global Field Operations Technician, Global Field OperationsJob ID: 2836967 | Amazon Data Services Egypt LLC
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we're looking for talented people who want to help.
You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Key job responsibilitiesInstalling, servicing and retrieving data center & network hardware.Troubleshooting network installations & configurations.Adhering to strict customer SLAs.Traveling up to 50-60% of the time between AWS locations domestically and internationally.Coordinating remote hands & eyes for remote support.Actively participating in small to mid-size projects to build new or expand existing sites and deployments.Connect and troubleshoot rack power connections and other facility resources.Produce reports to management on metrics and project status.On-call duty will be required.BASIC QUALIFICATIONSProven experience with data center equipment and rack build/installation.In depth operational understanding of networking hardware: copper and optical fiber cabling, switches, routers and server hardware and associated troubleshooting.Experience with Network Protocols: TCP/IP, Ethernet, L2/L3 technologies.PREFERRED QUALIFICATIONS4+ years working in a data center operations environment.Proficiency in 1 or more network operating systems - Cisco IOS, NX-OS, Junos.Industry standard certifications (CompTIA, Cisco, etc.)Data center inventory management, security, network connectivity.Basic understanding of Linux/Unix configuration.Posted: December 2, 2024 (Updated about 10 hours ago)
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
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