Do you have excellent communication skills in German ? Are you into technology? This is definitely for you!
As a member of our German Technical Support team, you will be providing 24/7 help-desk support for users, helping them with their inquiries and technical issues via phone & e-mail, helping to build a better online user experience for millions of people all around the world.
Our client is an American company specializing in cloud storage services, offering online backup & files synchronization solutions.
Teleperformance Greece connects customers with the world's top brands for more than 40 years . We proudly represent the leading global businesses.
A new career journey in an awarded working environment begins at the click of the "Apply for this job" button. Just push it!
What you will be doing:
Provide 24/7 help-desk support via phone and email
Follow company and client procedures and guidelines
Be positive and proactive and have a desire for applying continuous improvement processes
Exchange ideas and solutions with your colleagues!
Job Requirements:
Excellent writing & verbal communication skills in German
Good technical troubleshooting & problem-solving skills
Technical background & familiarity with technology trends
Experience in customer service will be appreciated
Positive attitude & team spirit
What we offer:
Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process (-all at no cost to you-))
Competitive monthly salary + 2 extra salaries per year
Referral Program : Bring your friends and receive great bonuses!
Health care benefits and numerous other discounts
Full training by certified instructors
Professional growth & development opportunities
Special events as well as community & social responsibility initiatives
Free online Greek language courses
State of the art premises, providing a great working environment with relaxing break areas
Work for a Great Place to Work-Certified Company that fosters diversity
Moreover, this is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide. In addition, you will be a member of a company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture or age.
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