German Technical Support & Customer Service Jobs
Athens, Greece
Our client provides excellent opportunities for experienced customer service and technology enthusiasts to work with the world's tech leaders!
A great opportunity if you wish to experience working in the world of computer software, consumer electronics, personal computers, and online platforms. Join the Customer Service & Support Team to support customers.
What you will do:Identify customers' needs and deliver appropriate solutions, including sales.Guide customers facing issues related to billing inquiries, handle transactions, and provide resolution to inquiries in a timely manner.Assist customers to place an order and related issues.Answer customers' inquiries and troubleshoot or escalate technical issues that they face and assist customers with account issues.Follow standard diagnostic procedures with an emphasis on handling the most frequently asked questions as effectively as possible.Turn every customer into a happy customer!Exchange ideas and solutions with your colleagues!Enjoy your time in Greece! What you will bring:Fluent GermanExcellent communication skillsSales experience with consumer products and services will be an assetTechnical research skills to troubleshoot customer problemsAdvanced internet research skillsAn empathetic soul with the communication skills that matchA positive and adventurous attitudeA sponge that is willing to soak up all the knowledge and experience we offer On offer:Complete support to help you ease your relocation to Greece (client provides flight tickets expenses, hotel accommodation, support with the house searching process - all at no cost to you)Competitive monthly salary + 2 extra salaries per yearHealth care benefits and numerous other discountsFull training by certified instructorsProfessional growth & development opportunitiesSpecial events as well as community & social responsibility initiativesFree online Greek language coursesState of the art premises, providing a great working environment with relaxing break areasWork for a Great Place to Work-Certified Company that fosters diversity
Moreover, this is a great opportunity to advance your career and work for a multinational company, developing strong experience and skills, while representing one of the biggest brands worldwide.
Required:Candidate must have EU citizenship or permission to work in Greece.
Apply today! Please email CV today for immediate interview: ******
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