German Customer Service Representative, Barcelona | Of679

Job Description: Fashion Customer Advisor in Barcelona
GERMAN If you are in sunny Barcelona and you are interested in working for a world-renowned fashion brand, this is exactly the right opportunity for you. #wearehiring German-speaking Fashion Customer Service Representative.
Welcome to an international brand, globally famous for its designs and products for women, men, and children. Enter this fascinating world of clothing and accessories working from the innovative -22 district in Barcelona, very close to the beach.
The role: As a proficient German speaker, we want to inspire your passion for style and Mediterranean culture with this job offer. If you are looking for a motivational position in Barcelona, to join an exciting and successful team and enter the fashion world, read on!
This is your new job in Barcelona if:
You have an excellent command of German and you are fluent in English, spoken and written. You are open to developing your customer service skills. You are passionate about fashion and you have familiarity with this industry. You are computer literate. You have excellent communication and interpersonal skills. You pay attention to small details and you are well-organized. You have an outgoing, enthusiastic, positive, and engaging personality. You are able to work 39 hours weekly on a rotational shift pattern. Experience with CRM is a plus. Your day-to-day at work: Effectively solve customer issues in German. Manage complaints and inquiries with a proper and respectful tone. Keep customer satisfaction at the core of every decision and behavior. Help clients with their online shopping and advise on their orders. Keywords to success: Problem solver Customer-oriented Team player Empathy Flexibility Patience Proactive Benefits: 2 weeks initial paid training. Competitive compensation. Long-term contract. Ongoing training. Possibility to grow within the company.
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