French Customer Support Agent

Do you speak French and are looking for a place to grow?

Teleperformance Spain is looking for Customer Support Agents for a leading international media group. Join our team and work in a dynamic environment full of opportunities!

Responsibilities:

- Provide timely and effective solutions to customer inquiries through various communication channels (phone, email, chat).
- Troubleshoot issues and resolve complaints efficiently while maintaining a positive customer experience.
- Ensure customer satisfaction by delivering high-quality support and personalized service.

Requirements

- C2 French and fluency in English or Spanish.

- Previous customer-facing experience (B2B or B2C).
- Familiarity with multi-channel customer support.
- Experience in a metric-driven, target-focused environment.
- Strong listening, communication, and attention to detail

Benefits

- 38.5h/week temporary contract with high potential for permanent role.
- Monday to Friday shifts: 9:00–18:00 or 11:00–20:00.
- Salary: 19,743.58 € gross/year.
- Referral Program: Earn up to 2,000 € for referrals.
- 3 weeks of paid training.
- Vibrant international work environment with clear career growth opportunities.