(Fo004) - Senior Private Clients Services Manager

The Senior Private Clients Services Manager is responsible for strategy development, coordination, and execution to engage carefully selected corporate and social partners and leverage third-party segmentation efforts to reach targets more quickly and efficiently.
Will be responsible for building long-lasting relationships with partners, delivering memorable experiences to HNW clientele, and enriching our Black Book.
PR and guest-facing capacities and local networking know-how.
Mission:Build, develop, and manage the relationship with key corporate and social partners such as Embassies, Diplomats, Politicians, Private corporations, International Schools, Chamber of Commerce, Sport industry, Arts & Culture, Real Estate, etc.
Key Responsibilities:Drive increased acquisition of key corporate and social partners.Research, identify, create, develop, and manage key relationships.Define HNW profile categories, countries, spending power, visits, age, etc.Define strategy, objectives, KPIs, and measurement tools per PCS partner program.Support sales strategy, execution plan, and marketing plan.Prioritize, develop, execute, and measure concrete actions with a community-building focus.Attend industry functions such as cultural events, association events, and conferences, providing feedback and information on market and creative trends.Identify opportunities for campaigns, services, and distribution channels that will lead to an increase in footfall.Using knowledge of the market and competitors, identify and develop the company's unique selling propositions and differentiators.Building and maintaining crucial relationships: Work with the team (Marketing, Retail, Hospitality) to enhance the experience in each of the guest journey touchpoints. Collaborative work across functions and Group.
Key Measures:HNW database with names of guests, dates, size of family/group, estimated spend.Development of incremental HNW channels.Define clear objectives, KPIs, and measurement tools to track, analyze, and improve.Delivery of agreed commercial KPIs.
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