Field Services Engineer - Data Center SolutionsFull-timeDelta Group established our EMEA operation in 1995 with region headquarters in Hoofddorp near Amsterdam to pursue Delta's corporate mission: "To provide innovative, clean and efficient energy solutions for a better tomorrow." For nearly 20 years, Delta EMEA continues to dedicate in R&D to support the most important businesses with advanced energy-saving technology and solutions.
Delta is looking for a Service Engineer for its service operations in EMEA region. The Service Engineer's objectives are collection, creation and approval of (UPS) service-related content in order to ensure efficient remote, on-site service, repair activities during overall product lifetime with required knowledge. Furthermore, the position's objective is to support Datacenter solution design improvement, resolution of complex technical issues and align identified product problems with Engineering, Quality and R&D.
Some of the main responsibilities:
Creation and updating of service content for supporting remote and on-site service activities with close co-operation with R&D, Engineering and Project management teams for Spanish marketMaintenance of service knowledge baseCommunication of identified product issues to Quality and R&DPlanning and conducting of trainings for Authorized Service PartnersOccasional on-site support for commissioning & complex technical issuesParticipation in global projects and solutions development activitiesQualifications Very good knowledge and experience with UPS and data center solutionsGood technical understanding with understanding of power & infrastructure solutionsAble to discuss and communicate technical details both at a high level and in simple layman skillsBachelor's degree in electrical engineering or relevant fieldExcellent understanding of end-to-end service processesFluent English and Spanish.Good MS Office knowledgeWillingness to travelWe offer a competitive benefits package and work-life balance. We are also committed to the development of our people, building a long career with us.
As an innovative and global company, you are offered a friendly working atmosphere and a constructive working environment leaving much room for new possibilities and ideas. Use this opportunity and show us your motivation and vision for the future.
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