Fdb827 Technical Front Office (Dutch/Flemish Speaker)

Do you get satisfied from helping customers with technical issues?
Do you have excellent listening and questioning skills?
And do you have a problem-solving mentality?
Then this job in sunny and vibrant Barcelona might be for you!
TasksYour responsibilities and impact working as a Technical Front Office Specialist will be:
Supporting customers with inquiries related to telecom services, focusing on technical questionsMaintaining and updating the customers' accountsEnsuring high-quality service and customers' satisfactionDealing with sensible dataRequirementsSkills, qualifications, and interests you need to succeed in this role:
A native level of Dutch and a good level of EnglishHaving an interest in technical support and troubleshootingBeing an attentive listener, comfortable and skillful at communicating with peopleBeing energetic, innovative, and working proactively at a fast paceBeing able to handle sensitive data reliablyWhat's in it for you?Type of contract: Indefinido Fulltime, Mon-Fr, from 09:00 - 17:30 (in the future weekends and evenings possible)
Training:
3 months
Equipment provided
Growing opportunities within the company
Events with the team
Free Spanish lessons
Meal allowances possible
Constant training
International environment
Support from the company regarding NIE and SSN
Your Future CompanyThis Belgian Business Process Outsourcing company is well-known for providing quality service in customer experience and business consultancy for their clients. As a proud people company constantly adapting to maintain a safe work environment for their employees, they are looking for new members to join their multilingual team based in Barcelona.
Living in BarcelonaThe unique experience of an international and diverse culture
A beautiful beach city surrounded by both coastal towns and mountains
Delightful gastronomic experiences of Spanish, Catalan, and World cuisines
Quite a dynamic and active urban life where it is difficult to get bored
Sunny days, Mediterranean weather, and a relaxed lifestyle
An attractive startup and innovation hub with exciting opportunities

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