col-wideJob Description:**About you**As the contact person between the client and different departments involved in the trading process, such as logistics or credit risk, you are a proactive person with previous experience in a customer-oriented position who has knowledge related to export/import. You also are a team player driven by continuous improvement. You also have:- Business Administration University degree or relevant Commercial education- High English level is mandatory- German language skills will be highly valued- Deep knowledge of import/export (Inco-terms, creation of documentation, including freight documents/transport documents, customs duty, terms of payment, country of origin, bank guarantee, handling of account receivables)- Experience in Commercial areas- Experience working with SAP SD and proficiency in Excel- General Office Package knowledgeIn addition, you have:- Excellent communication skills- Problem-solving skills- Analytical thinking- The ability to work under pressure- An autonomous working style combined with collaborative skills**About the job**Your tasks will include:- Developing operational tasks within Commercial Management and the Order to Cash (OTC) process- Interacting with customers, logistics and finance department for finalization of processes- Manage simple and complex customer orders (inspections, audits, Chamber of Commerce, payment compliance, etc.)- Creation and management of contracts- Creation of Export documents- Maintaining high level of accuracy with Order entering process and the follow up of Cash management- Performing a successful stabilization transition of the tasks- Resolution of incidences and complaints- Ensuring correct handle of operational tasks according to defined KPIs- Proactive communication and promotion of processes and suggestion of continuous improvement**What we bring to the table**We are the acknowledged industry leader in innovative technology. Our company is defined by people. That's why we attach so much importance to our employees. We have a collaborative culture that cherishes ideas and determination to add value for our customers. Our leadership style encourages openness, fresh thinking and initiative. We are pragmatic, positive and optimistic.We offer:- A permanent contract- Flexible timetable so you can have a perfect balance between your professional and personal life- In-company training- Food-subsidy support- Private Medical Insurance- We offer you a varied and challenging role within the world market leader that is driving positive change- We give you the opportunity to take part in shaping the future of the industry leader in innovative technology Empowerment to take responsibility and force your own career success- You will have the opportunity to learn, to lead and to build something new with colleagues from around the world**Do you recognize yourself in this role?****About RHI Magnesita
