.PURPOSE AND SCOPE: Manages and executes Employee Relations matters, including investigating issues and providing day-to-day coaching and advice to field managers, regional leaders, and all other assigned employees in a large variety of employee issues, performance management, policy interpretation, and other Human Resource functions. Engage with Works Councils and Unions as required. Works in partnership and collaboration with Center of Excellence (CoE) and Shared Service functions, serving as an escalation point to effectively administer and support Human Resources and Employee Relations programs in accordance with company policies and procedures. This position is performed in environments or issues of high complexity labor relations, either due to the applicable regulatory complexity, social conflict and/or the difficulty of relations with social partners and stakeholders; it requires applying and making decisions based on innovative solutions and advanced technical knowledge, demonstrating expert knowledge in ER. PRINCIPAL DUTIES AND RESPONSIBILITIES: Provides expert, trusted and comprehensive advice across the full spectrum of the Human Resources function in a wide range of employee relations matters including performance management, workplace investigations, pay concerns, work environment concerns, employee policy and program questions, separation of employment reviews, and high-risk employee relations cases. Will usually require applying innovative solutions, based on high technical knowledge and expertise. Handles highly complex and confidential HR, Human Rights, Compliance, Ethics, and Legal investigations for all Company business lines. Engages in Works Council and union negotiations, contract management, and manages collective bargaining agreement requirements as needed (based on country and legal entity requirements). Will require agility and large experience in managing complex and potentially conflictive social environments, as well as demonstrate expertise to lead complex and multi-factorial social dialogue. Provides counsel, advice, and recommendations in compliance with all regulatory requirements, company policies, and union contracts to ensure the uniform and equitable treatment of employees. Consults with the Legal, Compliance, Human Rights, and other departments as necessary. Provides expert knowledge of complex and highly complicated regulatory environments. Provides guidance and direction regarding performance management plans and all aspects of progressive discipline and documentation