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Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
Project Manager / Programme Manager EMEA | Integrated Facilities Management EMEA
Location: London or Madrid | Competitive Salary
Role summary:
We are looking for a PMO to join us on an exciting client account in London. This role will suit someone with solid Facilities Projects experience such as workspace, fit out, refurbishment and M&E upgrade projects. We are looking for someone with excellent communication skills, both written and spoken with critical thinking a key asset. You will be required to present at all levels within the business and liaise with a wide range of stakeholders.
The PMO will drive and support to achieve better quality, consistency, and oversight of projects across the account, by developing and maintaining project management methodologies standards and tools. The PMO function will be the central point to ensure performance targets align with the organization's strategic objectives and adhere to best practice.
This role interacts closely with our Global and EMEA central Client Real Estate organisation, as well as local business stakeholders and the FM Team within the project location.
Main duties: Ensuring all relevant business case information is gathered, as part of the planning, determining and documenting specific project goals, policy, deliverables, functions, features, tasks, deadlines, costs.Setting up tools and standards for managing the program/project, planning, execution, monitoring and reporting.Detailed knowledge and application of client's standards, expectations and I&D.Ensure that robust schedule due diligence, planning, execution and project close is carried out.Gathering data, managing data, and using analytical processes to predict, understand and constructively influence the time and/or cost outcomes of the projects/program.Communicating in a format that assists effective project management and decision making at the appropriate level.Communicating project/program plans, facilitating the identification of cross project/program dependencies & reporting on them.Ensure that a change control process is established and followed for any requests to change the baseline scope of a Project/program.Program/project financial estimates & forecasts and actuals are managed, monitored and reported on.Conduct audits and health checks on projects and where lack of capability found provide coaching and improvement plans.Setting quality control standards and tracking implementation.Close liaison with architects, designers and furniture manufacturers to ensure the best possible office design is achieved with optimal aesthetics and functionality whilst maintaining within the Client's design guidelines.Provides accountability to client for the Project Delivery of Client's real estate portfolio, from strategy to handover to internal Facility Management team.Client's point of contact in the region for strategy, implementation and escalation for capital works, blending Client's Global direction with Local Business needs. What we are looking for: Facilities/workplace Project Management experienceWorking knowledge of Integrated Facilities ManagementAbility to develop and maintain effective working relationships with all key stakeholders.Good knowledge of techniques for planning, monitoring, and controlling programs, including risk management, budget, and resource allocation procedures.Good critical thinking, communication, and organizational skills.Tenacity to drive the delivery of outcomes in challenging client/organizational environments.Ability to find innovative ways of solving &/or pre-empting problems.Excellent working knowledge of Microsoft Office including MS Project and ideally Smartsheets.
If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements below. We're interested in getting to know you and what you bring to the table!
About JLL –
We're JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
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