We are bsport. The place to be!bsport is an all-in-one platform combining boutique fitness and advanced technology. Our platform helps our partners manage their bookings, payroll, marketing and more, to streamline operations and boost their commercial success.Since we launched in 2019, we have already achieved the following: We've built a community of over 7 million users Wehave finalized the biggest Series B this year Grown our team to more than 160 employees We're continuing to grow to become the #1 tech partner for boutique studios in Europe and the rest of the world!Join us to write the next chapter of your carrer! What will be your impact:For our Account Management Team in Barcelona, providing outstanding client relationship is our top priority. We're looking for a dedicated and personable account manager to serve as our main point of contact on the Dutch market.Your main task will be: Owner of the onboarding of your accounts Maintain accurate client records, keeping track of any updates Act as the first and main point of contact in all matters relating to client concerns, complains and needs via chat, email or phone Develop a thorough understanding of our products and service offerings to better upsell and cross-sell to clients Build and strengthen client relationships to achieve long-term partnerships Be the voice of your clients internally, identify their needs and participate in the creation of new features and business opportunities Collaborate with teams Marketing & Product and Operations to improve internal processes and customer satisfaction You would be great fit if you have: Have at least 1 year of experience in a similar position Have proficiency in Dutch as your primary language and are fluent in English Enjoy taking initiative and achieving results Like to be challenged in a dynamic environment Can work individually and has a strong team spirit Are organised, precise and demonstrate good communication skills Show creativity: creative people are those who share, suggest, and dare to innovate! Diversity is one of our most valuable assets, and we are committed to fostering an inclusive environment where everyone can contribute their best work. We welcome applicants from all backgrounds, identities, and experiences to help us build a more inclusive, equitable team.If you're excited about this role but don't meet every qualification, we encourage you to apply—curiosity, adaptability, and a willingness to learn are just as important to us as specific skills.Please provide your CV in English.What We OfferOur benefits package is thoughtfully crafted to ensure you feel valued, supported, and empowered. We also offer ample career growth opportunities through continuous learning, & mentorship. Plus, we're continuously enhancing our offerings—exciting new perks are on the way! Attractive compensation packageCompetitive base salary, performance-based bonuses, and equity options, aligning your success with the company's growth! Career growth and development:Fast-track your career growth with personalized development and trainings.? Relocation packageComprehensive relocation package available to ensure a seamless transition, if needed! Diverse & global teamWork alongside a multicultural, international team that celebrates diversity and creativity. Work-Life harmonyEnjoy the flexibility of a hybrid model, with remote days to support your work-life balance. Say goodbye to homesicknessWork remotely from abroad for up to 3 weeks each year.? Comprehensive health coverageWe've got you covered with fully-funded health insurance, so you can focus on what matters most. Paid sick daysFeel supported with paid sick leave, because your health and well-being come first. Exclusive fitness perksStay active with a specially negotiated gym plan, tailored for you. Team building & sports activitiesExciting team-building, after-work gatherings and sports initiatives designed to inspire and energize.
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