We are excited to invite applications for the role of Content Moderator with Dutch language proficiency. This position offers an opportunity to join a dynamic team dedicated to ensuring adherence to community guidelines and content policies across our platforms.ResponsibilitiesReview and monitor user-generated content to ensure adherence to platform policies and community guidelinesInvestigate and resolve reported instances of policy breaches, fraud, or inappropriate behaviorIdentify and escalate high-risk cases, ensuring confidentiality and data security are maintainedProvide prompt and empathetic support to users, balancing platform standards with user satisfactionWork with internal teams to improve processes and enhance service qualityTrack KPIs to ensure quality and compliance with standards.Required Skills and QualificationsNative or fluent in Dutch, with strong English skillsValid work permit for Spain or EU citizenshipFamiliarity with back-office operations and content moderationProficient in Microsoft Office applicationsExceptional attention to detail, efficiency, and empathyAbility to thrive in a fast-paced, goal-oriented environmentFlexibility to work in a 24/7 shift schedule, including nights and weekends; part-time employment is also available for this role.BenefitsCompetitive salary packageCareer growth opportunities within a rapidly expanding international companyPermanent contractFully paid training and additional bonuses for night and weekend shiftsPrivate health insurance post-probationMonthly meal allowance from the first dayModern central Barcelona office with leisure areas and wellness activities like yoga and guided meditationRegular fresh fruit deliveries, free beverages, and discounts at gyms, restaurants, and beauty centersAnd more!How to Apply for the Content Moderator PositionIf you are passionate about ensuring the quality of online content and possess the required skills, we encourage you to apply. Click the 'Apply Now' button and submit your CV along with a cover letter outlining your experience and enthusiasm for content moderation.Diversity and Inclusion at Our CompanyWe are committed to building a diverse and inclusive environment where everyone feels valued and respected. We are an equal opportunity employer and welcome applications from all individuals irrespective of race, colour, religion, gender, sexual orientation, age, marital status, disability, or any other legally protected status.
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