..We are looking for a temporary Destination Coordinator in Costa Brava to start immediately and to cover for one of our team members who is currently on a sick leave.Emerald Stay is a revolutionary prop-tech company that manages high-end homes in non-urban destinations. Our team is shaking up the vacation rental market by creating a top-tier hospitality brand that uses reliable technology at every touchpoint. Guests can expect an unforgettable Emerald Stay experience, while owners can easily monitor their property and enjoy the benefits of passive income. In 2021 we received the "Best leisure property management company" award and in 2022 the "Sustainability" award at the global industry event by The Shortyz.We have offices in Geneva and Barcelona and have raised more than €25m from prominent investors in order to back our growth. Last but not least, we are recognized as a Great Place to Work, and are accredited HappyAtWork as well as B Corp.RESPONSIBILITIES Your responsibilities will include but not be limited to the following.Guest Relationship Management:Coordination of specific preparation needs for the upcoming stays, based on our Property Management System: VIP treatment, birthday cake, etc.Visiting guests and offering them a tailored service.Promoting cultural activities of the region, preferably genuine and off-the-beaten-path recommendations.Management of the relationships with all external providers; we strive to maintain excellent relationships with all stakeholders.Intervention in case of guest emergency: exceptional inability to access the property for example.Quality and Operations Management:Inspections of properties prior to check-ins and after check-outs.Property cleaning coordination with our cleaning partners ; continuous feedback provision to the cleaners to meet our demanding standards.Management of the linen inventory as well as hospitality products: welcome gifts, bathroom amenities, coffee, etc.Property management coordination with our partner company: pool cleaning, gardening, maintenance interventions, etc.Recommendations on the optimization of operational processes.KEY INFORMATION ON THE POSITIONEmployment to start immediately.Driver's license and personal vehicle required (kilometer allowance will be paid).Competitive salary based on experience with bonus on performance.Work days and work hours may vary including on the weekends, we work in hospitality. The shifts are from 8am or 9am until 5pm or 6pm with a 1-hour lunch break.ABOUT YOUWe are looking for someone who will thrive in a dynamically changing environment.The must-haves:You are based in Costa Brava.You are an entrepreneur at heart: you are not afraid of the unknown and you strive when things are challenging and require creative thinking as well as flexibility: you have a can-do attitude and are not afraid to take ownership El anuncio original lo puedes encontrar en Kit Empleo:Https://www.Kitempleo
