Danish Speaking Customer Service Representative - [Qz846]

Basic Information:
Ref Number - Req_00101288
Primary Location - Barcelona
Country - Spain
Work Style - On Site
Description and Requirements:
Overview of tasks:Back office support without telephonyTaking over general administrative tasksHandling of 2nd level cases, complaints and grievancesAchieving and ensuring the quality standardWe are looking for:Fluent written and spoken communication skills in Danish and EnglishValid working permit for Spain or EU citizenshipAffinity with back office servicesStrengths in efficiency, accuracy and empathyGoal-oriented work approach and flexibilityFlexibility and willingness to work in shifts in a 24/7 shift systemWe will offer:Permanent employment contractAttractive salary of 24,000 Euro per year and fully paid training periodAppealing bonuses for weekend and night shiftsPrivate health insurance after probation period and daily meal allowance from day oneWorking as part of a dynamic and multicultural team, with flat hierarchies and a first-name workplace cultureAdvanced job opportunities in our internationally growing companyGreat office with modern workspaces at the city center of BarcelonaPositive international working environment; fun floor with PlayStation, table tennis, and many moreComfortable leisure areas and opportunities to join different activities like yoga or guided meditationRegular fruit deliveries for a healthy lifestyle and free drinksSeveral partnerships with fitness centers, restaurants, beauty care and moreAttractive employee referral bonus programsEqual Opportunity Employer
At TELUS International, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants' qualifications, merits, competence and performance without regard to any characteristic related to diversity.
About us: Since our founding in 1998, excellent customer service is our passion - in 2020 we went one step further and are now part of TELUS International. Since then, 50,000 team members are providing customer service at its best in more than 50 languages for international and well-known partners.
Additional Job DescriptionIf you want to live customer service at its best, we have the ideal job for you. We are looking for new members to join our team as Danish Service Representative (M/F/d) Backoffice.

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