Customer Support Representative

We're seeking a highly skilled and customer-focused Customer Support Representative to join our team. You'll provide exceptional service, resolving issues efficiently and ensuring customer satisfaction via phone, email, or chat.Responsibilities:Respond to customer inquiries and concerns via phone, email, or chatResolve customer complaints and issues efficientlyProvide accurate product/service information and supportProcess orders, returns, exchanges, and cancellationsEscalate complex issues to senior team membersMaintain accurate customer recordsMeet customer satisfaction and resolution targetsRequirements:High school diploma or equivalent1-2 years customer service experienceExcellent communication and problem-solving skillsAbility to work in a fast-paced environmentStrong technical skills (CRM software, Microsoft Office)Flexible scheduleTipo de puesto: Jornada completaSueldo: 2.000,00€-2.500,00€ al mesBeneficios:Cursos de idiomas ofertadosSeguro de vidaHorario:De lunes a viernesTurno de mañanaRetribución complementaria:Bonus por objetivosExperiencia:Atención al cliente: 1 año (Deseable)Idioma:Inglés (Deseable)Ubicación del trabajo: Empleo remoto#J-18808-Ljbffr