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Customer Support Engineer

Customer Support Engineer
Empresa:

Rojo Consultancy


Detalles de la oferta

.We are looking for youPrevention is better than cure and this is the driving force behind this profile. And when errors do happen, we got things under control because that is who we are. Are you our safe guardian, doing all this with a smile on your face as we keep our clients seamlessly integrated?If this sounds like you, we would love to meet you.What is Rojo all about?Rojo Consultancy works globally for Fortune 500 helping them become truly digitally connected enterprises. Many of them run their business processes on several platforms and have hybrid system landscapes. They use the world's best ERP, CRM, and Software as a Service (SaaS) such as SAP, Salesforce, Coupa, ServiceNow, Amazon WS, and many more to name. With the ever-increasing demand for speed and innovation, new applications are added to their system landscapes, making integration a vital component in any enterprise in the digital space.Rojo specializes in systems integration, API management, and data analytics. We are partners with industry leaders such as SAP, SnapLogic, and Splunk. In addition to consultancy services, we build innovative software to enrich our partner platforms and offer managed services that support the entire enterprise integration lifecycle.About the team and your roleThe Rojo Managed Services team brings our customers extra capacity and peace of mind with real-time monitoring, error reporting, troubleshooting and active performance improvements. It is our job to make sure our customers get integrated and stay integrated. On a daily basis we try to avoid incidents from happening, and when they occur, we try to provide a sustainable solution as soon as possible. Every day there is another puzzle to solve. Do you want to join our team of puzzlers and help us solve the next challenge?What do you need to succeed3+ years experienc e within an IT organizationKnowledge of any integration platform (like SAP PI, SAP PO, CPI, SnapLogic, DellBoomi, Apache Camel, etc.)Passionate about technology and/or programmingProfessional English and ideally one other European languageA strong customer service focused personalityCapable to work in a diverse, global team that runs 24/7Familiarity with basic integration concepts (e.G. APIs, Service Oriented Architecture, ESB)Basic Programming experienceWorking experience with JIRA service desk or similar solutionsComfortable with rotational/flexible/weekend shifts and hybrid work environment from our Pune, India office.Additional Desired skillsAbachelor's degree in computer science, Software Engineering, or equivalentAnalytical skills to identify patterns and improvement opportunities


Fuente: Jobtome_Ppc

Requisitos

Customer Support Engineer
Empresa:

Rojo Consultancy


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